Customer Ratings & Reviews

Geek Squad answered all my questions. I'm glad they offer this service to people like me who don't understand everything about technology.

Great and worth the price for the warranty def would recommend.

Always great to have a warranty on the event something breaks and geek squad is always super helpful

So far I have not needed their help but nice to have them as a backup plan. First TV we purchased had a problem and we thought we didnt know what we were doing but Best Buy was great to help us return it and get a replacement. Replacement TV is great and was easy to set up

i recently had to replace a tv after 2 years of use. The geek squad looked at it and it was not repairable. They gave me the money I spent on the TV as a store credit and I purchased another TV.

The Geek Squad protection plan is the best money can buy. It will certainly pay for itself if you need it. Nothing will last forever, but the protection will be there for you. Don't hesitate to get the protection.

Pleased with warranty and skill of workers knowing what to do in a timely manner

Geeksquad has been a HUGE help with several items over the years. Ill honestly never buy a big ticket item with out their extra coverage. A+++ service!

I am glad that i paid for this 2yr warranty,never know

Highly recommended we have not had to use it but o like the peace of mind incase I do

Great service very nice helped me move my tv did a great job assisting me

Grateful I had it because I had to use it to replace a tv. They were very helpful in doing so even though they didn’t have the same tv they let me upgrade to a better tv which cost a little more but gave it to me for the price I paid on the other one

I enjoy my protection if they can’t fix it they replace it

I purchased the protection plan for a very expensive tv that I purchased. It suffered a power surge failure only a few weeks after I got it home, and I was so happy that I had protection! They came out and delivered a new tv with no hassle. Great service!

4 stars if I have to use it…. 5 stars if I don’t have to use it

I would definitely recommend on all purchases!! If you have a problem it is easy to fix!

The geek squad agents hung the TV to the existing mount showed us how of operate the tv and remote. They were quick and efficient.

One of the best tv ever. If it’s not Sony, I always go for lg. Got this on clearance and it is full of features. Way better than it’s competitor.

Great to use especially when tv whent down. They were really easy to reach

Service is always top notch here, They make sure im happy and understand everything before leaving and never rush me away