Customer Ratings & Reviews

Great to use especially when tv whent down. They were really easy to reach

Service is always top notch here, They make sure im happy and understand everything before leaving and never rush me away

Even after I bought the item, I was still able to get this protection. No classes, gimmicks or haggling. Thanks Best Buy!

The geek squad warranty is is great. But I am ok with never using it.

Have used Geek squad protection before and never has an issue.

I've had my item for going on 8 months now I haven't had to use anything on the warranty yet but I do know that you can renew your warranty once it is up so I must say knowing that you can do that is great because takes a lot of watery off you if your device is getting old and you having problems with it I must have all your electronics a great safety net

Purchased a LG 4K smart tv from Best Buy and added the 5 year Geek Squad Protection to extend the manufacture warranty. Due to brown outs and other voltage irregularities, having this added protection provides peace of mind. A must add on at point of purchase from Best Buy.

Have always used Geek Squad and i have never had anything but a great experience with them

It's an OK TV. Nothing special about it. Had a 2017 samsung 4k UHD before. Really it doesn't make much difference for regular viewing. OS did not feel friendly either. If you have an 4K UHD tv stick with it or go for maybe OLED TV.

As long as your within your time given for your service the geek squad is very helpful and good to have but once it expires you're on your own.

Agents brought new TV inside and set it up on my TV rotating stand

There’s no other warranty that i put faith in as Bestbuy puts out quality . I’ve had there warranties on all my Tvs, Appliances, Refrigerator and the way all things are made can’t trust , Nothing like USA made but will have 100% trust .

tv mounted etc............................................................................................

The Geeks are Great. Cleaned up the little mess. Made sure I knew how to......... Completely dazzled by their service

Haven't had the chance to use this service so I guess I made an excellent choice of product

I love this. I feel like I can trust this and feel confident in my tvs longevity.

The team at Best Buy in Virginia Beach are simply the best ... courteous, professional, knowledgeable and caring. Who could ask for more?

good product. have been using geek squad for many years and plan on using in the future. helps in keeping my equipment running smoothly and the way it is supposed to run

When I first got this five year warranty. I was skeptical but it was a 70 inch screen TV and I thought if Something Happens in five years at least I can get a new one. And sure enough before the five year warranty was up I had a new TV.

Got the extra protectection just in case.Just recvd so havent had to use but i had on other purchase and was good to have