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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30330 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 288 Showing 5,741-5,760 of 30,330 reviews
  • Rated 5 out of 5 stars

    Help when you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geek squad in the past and their service has been consistently great as always for many, many years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad subscription is recommended for large purchases in the event that something goes wrong with the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has done several great installations for our family. I.e. 5.1 Surround Sound System, large screen televisions etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection - 2021

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV sound was going on and off so I brought the TV in for service under the 5 year protection. After review, my TV was replaced with a newer model. I'm very pleased and have now purchased protection for my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when my graphics card fried. Easy return and they helped extensively when I brought it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They tried to fix my tv but it wasnt it so i got a new one they are very nice and respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ask for the boys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my geek squad team+ Courteous, timely, Well mannered and very instructive. Quick and easy install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service 5 star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend this for every appliance purchase. It gives a piece of mind knowing accidentals are covered or can be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having on all products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the Geek Squad protection for all products it’s well worth the cost. They are very easy to deal with and always very helpful until problem is resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful fixing problems, i could return my tv without struggle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Join geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing 18 month old TV that went irreversibly to black screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed our Television Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are some of the most professional individuals I have ever worked with. Jeremiah and Dakota in Joplin are friendly, professional, and highly knowledgeable. It was a pleasure meeting them and watching them work. They are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exchanged my OLED twice with no hassles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with my LG OLED and have had to exchange my TV twice! No hassle exchange both times and now have a beautiful TV. Happy with the service and piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is A+++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always good. Never have an issue returning/ fixing any of the products I've purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shopping experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with shopping experience and the sales agent was very knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bueno

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasta ahora funciona bien, lo recomiendo. A veces tarda e

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent really used this as i have had no probkems with my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picking out a new tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Performs exactly how the salesman said it would. Love this tv withe service and helpfulness that got me to pick this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I normally pass on extended warranties, I purchased this because my old set, a Samsung QLED, went out after 4 years. I guess I was a little shell shocked since I usually get 6-8 years out of a set. We’ll just have to see!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one ever wants to have to use this but it’s best safe than sorry so we always opt for this added coverage. It’s so much less stress when something goes wrong and just added peace of mind for that “what if” moment. Definitely worth the investment.

    I would recommend this to a friend