Customer Ratings & Reviews

Great deal for a great price. Easy access to assistance and great response

Always there if you need them. Very nice and helpful.

Best service. Answers questions in a way you can understand how

I'm glad I bought the service plan on my Sony TV. It stopped working and I replaced it with a Samsung almost for free. I was very happy about that!!! I wish the remaining years of the old plan could transfer to the new plan, but they don't.

Great deal always recommend getting a warranty on any product

Not sure what to say about protecting except I am happy best buy offers it

I always always always get protection. I have a little one, plus pets, PLUS accidents are bound to happen more often when you DON’T have protection. So far Best Buy protection plans have helped tremendously, especially on my child’s tablet.

Get a warranty! With the way electronics are now a day, its worth getting the warranty.

Trust me it’s worth getting this covered. When my other Samsung tv needed to be replaced, they came to my house and took care of everything.

Thankfully I haven’t had to use it so far! Better to be safe than sorry.

great warranty great price definitely recommend its totally worth it in case something goes wrong

Decision to jump in such a great deal was the best choice, great deals everyday.

I always get the "extra" protection because you never know what's going to happen. I figured I couldn't go wrong with getting it (and it was such a low price). It came in handy with a previous TV purchase. I only had to pay a "small" difference in the price of the TVs (since I purchased a different one the 2nd time).

Hoping that it takes care of any damage or malfunction over the next 5 yrs,

This is a must for any Oled Tv and will give you peace of mind for your investment!

No-brainer. Purchased one on a 65" Samsung TV for the living room and it started having dead pixels and it was repaired and and looks as good as it did new. Hoping won't need this one on this new TV; but it is great having peace of mind.

We have never had an issue when we used Geek Squad. They are always receptive and able to help.

Haven’t had to use but do know from past experiences that the geek squad is very good. Always helpful and will replace if item cannot be fixed. Option I would recommend on appliances, etc. depending on cost of item and geek squad price

Great service. The geek squad team are so knowledgeable and very customer friendly. Definitely recommend.

My Geeks were awesome! Tyler went above and beyond in helping me when BEst Buy customer service had no idea what they were doing.