Customer Ratings & Reviews

I spent a lot of time reviewing TVs for my living room and was hesitant about the 4K "hoopla"... well that "hoopla" was gone when I was finally able to watch 4K content on the TV at home. Wow. Great picture and pretty good sound from stock speakers. It's got all the features you want and need at this time. Great value for the money.

I feel very comfortable having this protection. I used it for a past item and my questions are always answered, and issues resolved!

Only purchase just in case something happens but never have needed it luckily

I'd never purchase a large appliance or entertainment equipment without also purchasing the extended warranty as well. The piece of mind of knowing your items are covered is well worth the money spent

Geek Squad protection has been a great asset to me in the past. I always make sure to purchase the protection plan with my electronics. Geek Squad staff has always been very friendly, knowledgeable and helpful when I've needed them.

I hope to never use it on my resent purchase, but I did use it once on my 72" tv a few years ago and it paid off. They couldn't fix the tv so they replaced it with a brand new one. So worth getting the protection for a few hundreds than losing thousands of $.

Purchased this for my new SONY OLED TV. Have had this service before, and it becomes very handy when your new electronic device you just spent over 1K on brakes right on the 1 year mark. If financially suitable, would definitely recommend.

Purchased this for my new SONY OLED TV. Have had this service before, and it becomes very handy when your new electronic device you just spent over 1K on brakes right on the 1 year mark. If financially suitable, would definitely recommend.

Purchased this for my new SONY OLED TV. Have had this service before, and it becomes very handy when your new electronic device you just spent over 1K on brakes right on the 1 year mark. If financially suitable, would definitely recommend.

Purchased this for my new SONY OLED TV. Have had this service before, and it becomes very handy when your new electronic device you just spent over 1K on brakes right on the 1 year mark. If financially suitable, would definitely recommend.

But overall thank you to the Geek squad online customer service team.

Thank you, I'm very happy with my purchase. Also very happy with best buy and how they treat customers.

The color on my TV started to fail so I called. Long story short they replaced the set right away.

I love Geek Squad Service! So convenient and so hassle free. Just a phone call and my TV was repaired when needed or replaced when repairs didn't make sense. What not to love? Thank you, guys, for making our life easier.

Excellent, it looks good, the sound is good and it is about 1 inch, I like it a lot.

Haven't had to use it yet but love the fact that If anything goes wrong they will come to me not the other way around

Great job, very trustworthy and communication was excellent

Haven’t had to use it but glad I got it for my new Hisense TV. I don’t know much about the brand so I thought it was a safe bet

Anything over the size of a tablet I always get extra insurance. Always always ask if protection you buy starts after the one year warranty or immediately each place is different

It is worth just having a peace of mind that any issues will be taken care of with their expertise.