Customer Ratings & Reviews

Pickup at store was so easy. Squad was assertive and very kind.

It’s a warranty! And it’s for 5 whole years! I mean, it’s pretty self explanatory, but if you get an oled tv it is important to note that this does cover the burn in effect that sometimes happens from static images.

Piece of mind to have in case with any issues. Great electronic products coming out every day but harder to fix need a AV TECH for these new electronics.

Awosome tv great price always go with the warranty purchase as well

So far, so good. I have only had the latest product for 3 weeks and thankfully have not needed the service. I have used the service for other products in the past and have always had a friendly and professional experience with geek squad.

We were so pleased that we purchased the protection plan. During a terrible storm, lightning took our TV out. The Geek Squad came to our home, evaluated the damage, ordered the parts that were needed and fixed our TV. It's working great!

Usually recommend the protection plan that Best Buy offers..my last tv went wrong and Best Buy took care of it with no issues just be aware it doesn’t cover physical damage so if the screen cracks it voids the store protection plan

It took a few minutes, and a couple transfers, and this was my first call to the Geek squad, but with their patience, my problem was resolved on the first call. Definitely worth the price of the fee for the maintenance. Thanks, Best Buy.

Great protection plan for the television if something happens to it

got this for my girlfriend for christmas and she loved it. good for the price. wish that small tvs came with higher picture quality but it’s good nonetheless

Always worth the extra protection with electronics these days.

I buy Best Buy products all the time, from TV’s to cell phones... but what is most important to me is the peace of mind I get purchasing the protection plans. I know if something goes wrong I have a team of people at my disposal to help me figure out and fix whatever the issue is.

My TV screen failed after 1 month. Geek Squad came and just brought a new TV and took the old one back

I all ways get the Geek Squad protection plan for all of my products! Because it never fails as soon as your factory warranty goes out something is going to break. And the Geek Squad plan has never failed to fix or replace the product!

I believe the protection plan is a must have for expensive tech that you plan on keeping for years to come. In the past, I had to make claims a few times on my products and the geek squad always corrected the issue.

Making sure I secure my purchases great always been a plus at Best buy and they stand by their warranty

We have been using Geek Squad for all our electronics for more than 7 years. The price has been reasonable and the service has been reliable year after year.

I love best buy and they use to be the best but know its like they find loop holes to not service you device. I had a kids tablet that i bought in a package deal around Christmas i bought 4 plus the protection. My son cracked the screen a few months into having it so i took it back to best buy and they tell me its not worth fixing to just get another one so i did and took it to them they tell me since i got it on sale they will only give me the price i paid for it. Which was maybe 60 dollars. But the tablet was now worth 150 or 160 cant remember so i paid the amount i ended up adding to get the new tablet for the protection plan i could of kept that money and when this happened just bought him a new tablet it didnt make since for me to pay for the protection on a marked down product which if they would of told me i wouldnt of because it aint good for nothing on a item thats marked down. Unless its a very expensive marked down electronic.

I believe that the price for the cost of the insurance for the tv is worth it!

Best thing about Bestbuy is the warranty and the customer service top-notch. I would recommend it to anyone.