Customer Ratings & Reviews

Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent

So I basically bought this coverage from my 55-in LG OLED TV, I was able to talk to the representatives and they rest assured me for the next 5 years my product would be safe. They answered I requested that I had available to me

I really don’t want to pay a lot of money later on when something that could have been protected with a little bit of money with the purchase up front

Highly recommend this insurance policy on your expensive purchases if for nothing more than peace of mind. I’ve been very fortunate so far and haven’t needed to use it but it’s nice knowing it’s there if I do need it.

After your failed phone evaluation, The visit from technician was able to address my broken TV in two days after a wasted two weeks of phone service!

I purchased for a minimal fee a warranty on the TV. I feel confident that Best Buy will stand behind their warranty.

We've always gotten the protection plan and more often than not we've used it within the 5 year time line. Great service, love the Geek Squad!

I always get the Geek Squad plan on everything I purchase at Best Buy it takes the hassles out of whatever goes wrong or whatever you need to call them up they just replace it if it can't be repaired

Geek squad has been great when we've had issues in the past.

I haven’t had to use it yet and hopefully never need to.

5-year Geek Squad Protection Plan. A must have for such a beautiful and expensive TV. Gives us peace of mind. Worth the additional cost, ask my son who didn’t have it and needed it for his drone.

A very nice service coverage for a great price. The extended warranty is a nice protection to add.

Professional service. I had no luck in repairing my laptop but they handled it professionally. My unit was bought in Canada and I did manage to get it repair at BB in Canada.

I hope I never have to use it but if I do Geek Squad is good.

You can never go wrong with support you can count on! I have never had to have them come to me, but they would because I am covered and the times I had to bring in items, they were replaced if they could not be repaired.

Love this protection, they came thru when my other TV had lines across the screen, one phone call and a replacement TV was on the way

We love to buy the extended warranty on a no name brand of tv. But this is a Toshiba but it was such a great price but we decided to get the 5 year warranty anyway. It's a great feeling to have this Geek Squad coverage!!1

Great peace of mind. When I always buy a TV I buy this and it has worked in the past.

Have always shopped at Bestbuy because of geek squad.Great service and staff .Haventbdisappointed us yet at least not at University Bestbuy in Florida.I’m confident all others won’t disappoint either. Hopefully new yearly service is just as well as monthly per item service.

It is really nice to have this service, I can take my product back if needed, which gives me a lot of piece of mind. And after 5 years, most products need some kind of service!