Customer Ratings & Reviews

I had a warranty with them on my old tv and when it suddenly stopped working they replaced it with a more expensive better tv

My tv had lcd lines running across the screen and they refunded me for credit for the value of the tv

I always get the Geek squad to protect all my TVs I purchase at best buy and will continue to get the TV I purchase throughout my life. Geek squad is a great service and always so helpful. Always a recommendation when I'm asked

Purchased Geek Squad for an electronic item that I purchased. I have used them in the past, and they were very professional, and very knowledgeable of the item that needed attention. I recommend with any electronic purchase.

We always purchase this protection plan with all our electronics. They cover just about everything except abuse, wich is understandable. The times we have had to use the protection plan, geek squad has always been friendly and highly knowledgeable.

The Geek Squad service team arrived on time, were extremely courteous, used masks and shoe liners and did a great job explaining the whole install and how to use my new tv. Tv, tuner and speakers were installed and work great!

I recently used the Geed Squad to download pictures from a 10 year old Mac desktop so I could move them to a PC. They did a great job and finished several days ahead of schedule. Friendly and helpful team working at the Cary Crossroads Geek Squad!

Worth every penny. had TV replaced after it malfunctioned. A must when buying higher end televisions

The Geek squad team was very willing to help when our television stopped working.

10/10 always get geeksquad! Love the protection and ease of mind not to mention every geek squad woman / man I've worked with had incredible customer service and tried to always handle any issue I had!

Anytime I buy anything from Best Buy I always put insurance on it . It’s great because if something goes wrong with it or it gets damaged they will cover it and fix it , if they can’t then they replace it .

My TV was broke and they explained what needed to be done or gave me an option for a gift card. I was very satisfy with my option.

The TV is very good the color in the tv is so beautiful it come out rich looking and picture make you feel like you are in the picture . The size is what I ask for it fix right in the spot that i need it to go it looks good

They were helpful when i had an issue with my tv. They came out and said it was the main board, then they gave me a credit to get a newer model

Geek squad its always fantastic form of helping someone with pretty much any issues in form of electronics

Always good to have insurance just in case anything happens

If it is broken then they can do their best to fix it. They are super knowledgeable and easy to talk to and easy to understand.

I would recommend their protection plan to anyone. We had a TV that went bad and there was hassle with the Geek squad replacing it. I have told everyone that I know that it is well worth the money for the protection

Excellent TV that's great for PS5.The picture quality can compete with more expensive tvs in the market

I've had warranty from best buy before. This is my second one for a tv and i will purchase one whenever i buy another tv