Customer Ratings & Reviews

I have an appoint thursday regarding my Ipad. I have an old hp and the help has been fantastic!!! Just a phone call away. Looking forward to see hw my grdson enjoys his new TV. No worries qeek squad contract. :)

Very good service.i recomend y this service to all

Nice to have support from Gerk squad. Greatful to have a warranty

works great. The Sub woofer gives a bit of a surround sound feeling, makes the sound more expansive and we like it,

Five year geek squad service warranty is the best thing you can do. It is reasonably priced. And covers for five years! Against almost anything that could happen to your TV. Or other products.

Wanted a piece of mind. Bought 2 year protection plan just in case. Everything was explained to me. Felt like a good deal. If you are going to invest in a product, might as well protect it.

If you're buying high performance equipment, this is worth it. I've had several TVs and items have failures and working directly with Best Buy/Geek Squad is far faster and easier than with the manufacturer.

It's always worth protection just in case. My t.v. had a dead line of pixels and Geek Squad was super fast and nice to come help me return the t.v. for a refund. Waiting on Samsung's 2021 micro/mini l.e.d.'s.

Always Buy Best Buy Geek Squad Service Warranty. Only had to use 1 time in pass, buy Geek Squad Replaced that Product , No Problems

It was a great experience and hassle free . The agents came and did all the work included mounted it on the wall . Amazing work guys

I learned something about Best Buy's Geek Squad Protection recently. It's only good for one-time repair, or replacement. I presumed (in error, apparently), that my 2, 3, or 5-year protection, covered me for the duration of the stated period. In a recent transaction, where a TV required replacement, I learned differently. Advice: Pay close attention to your return policy; the date of purchase (even if paid for at the end of a business day, or at closing) counts as ONE day! Also, be sure any discounts (price-matching, sales, Reward Certificates...) are taken before you pay for protection, as the final cost of the item determines (within preset ranges) the cost of protection for a given period. As to whether, or not, I'd recommend this option to a friend, I'd suggest buyer beware, or just "be aware", and be informed.

I always get the extended warranty on large purchases. First time i added it years ago it saved me a lot of money

I never faced any problems with the Geeksquad. Each time I faced technical difficulties in my product, either they just replaced it or if the product was discontinued they refunded the entire amount. Awesome service.

Took a chance when this TV went on sale and wondered why, Well happy to say I have had no complaints so for and what a great pic with so much detail, Not a lot of 4K out there yet but the up-scaling from even standard DVD and Blue ray is really good. Great pic and easy to use tv

I have always used Best Buy Geek Squad I think it is the best warranty you can have I bought my LG OLED from Best Buy and I got their warranty because LG does not cover burn in Best Buy does Geek Squad is number one

It covers quiet a few issues and considering I was buying a brand I didnt have earlier, this will come in handy.

I have always heard good things about the geek squad. So when I purchased a tv. I made sure to include them with my order.. havent had to use them(thank god) however its peace of mind know i can if need be!

I’m recommending to everyone should purchase extended warranty on electronics

They definitely took car of me as soon as possible

Can't go wrong with protection plans. Worth every penny.