Customer Ratings & Reviews

Hard to give a review when we haven't had to use it. It is a great price considering how much replacement parts cost.

We always purchase the geek squad insurance it’s reasonable and it’s worth it. I recommend it to everybody.

I enjoy utilizing the Geek Squad. They've kept my lap tops and tablets running in top condition and have always aided me in anything I didn't understand.

I have not yet had to call upon the Geek Squad; after all, the TV set is just out of the box. It was time-consuming and overly complicated to set-up the TV, but I did not think my Geek Squad protection plan covered set-up; and it doesn't. Without the 5-year Protection Plan I would have passed on this major purchase. Not yet having the need to summon the Geek Squad, I am not in a position to evaluate their service by way of either speed or competence. I hope never to have to summon them.

Thank you Geek Squad for coming to our rescue when our brand new TV would not come on. Thank you for your prompt response!!

When I bought my last TV geek squad replaced my TV with no questions asked when they could not repair it because I purchased the protection plan and will continue to get the added protection while under the 5 year plan!

love the Geek Squad. They really have saved me Alot of times. They have saved my computer by either doing major overhauls or helping me over the phone with computer issues. Great techs when needing home service.

Haven't had to use it yet but glad I have it! I have had experience with electronics malfunctioning.

Greatest service I’ve ever received. The technician was very knowledgeable and the service was fast and far.

Satisfied……………………………..,,,,,,prompt on schedule. Good behaviors ,,,,,,……..

We love it. Perfect picture and and great for my gaming haha

I bought a flat screen that stopped working after a year and I was still able to return and get a brand new one. Without the extra support returns/exchanges only last 15-30 days so it was definitely worth the extra money.

If this tv is a lemon then I have a safety net. I hope I don’t have to use it

I always purchase the add on warranty on expensive purchases just as a safety measure. Although I have never had to use one yet, the way I see it is better safe then sorry

Well, haven't had to use the protection plan but my last TV lasted 14 months, and was not going to risk it again.

The protection is always a good move when buying expensive electronics.

Always there to help with any problems! Geek protection is peace of mind!

They loaded the tv into my car and helped me pick it out he answered all my questions and even helped me open a Best Buy card was a very nice man and I appreciate how professional and kind he was

So far, no problems, I like the Geek squad very much. This is why I purchased this product from best buy. I bought the 5 year warranty so I hope the freezer lasts this long. It is a nice side for my manufacture home.

I liked this TV. Best price. No issues. Color is good. Sound is great. Easy to install. Picture clarity is great.