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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30451 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 30,451 reviews
  • Rated 5 out of 5 stars

    geek squad helped me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely helpful and informative, helped me with my cracked phone screen the same day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Idea to get protection!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent idea to offer coverage on a TV... Hope to never use, but if I do, coverage is there.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love getting protection plan. It is always better to be safe than sorry. Definitely reccomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing .. they are the reason I buy my items from here .. it’s convenient and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys should use this service on every big purchase . It is reliable and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad delivered and set up my Hisense 75” mini led tv. They arrived on time, was very professional and informative and please t to work with. Would use them again for my next tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes purchasing a pricey item feel good knowing that if any should happen your gadget is protected and guaranteed checked, repaired or even replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Last t.v I bought did not last to long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 years later and the TV and apps work just fine. The remote works fine, the color still shows clearly and the updates are easy just like a phone update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure we needed this but for the price and just taking into the store if something did happen it was worth the $19

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guarantees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honest service. They won't jerk you around trying to get paid for doing unnecessary repairs. The techs are knowledgeable. Although the products are good, they often fail after the manufacturer's warranty, which is a common practice (planned obsolescence). Geek Squad is there to honor and help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to help quick response friendly people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you love what you bought, protect it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my TV and i have no doubt I have nothing to worry about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Communication is key

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an annual renewal for software relate to my Pc. I love the advance warning about the renewal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it for the five years that I purchased it for just in case something does go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire TV is a hit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Fire TV purchased, not disappointed, good video quality, good sound, easy to install and navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection Plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great way to have piece of mind nothing will break and you will lose money on your item bought. I recommend everyone get Protection because Geek Squad is very knowledgable,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with my purchase I love it this is the best purchase I made so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers Burn IN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a LG Oled TV. Best Buy extended warranty is the only one that covers burn in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 5 year warranty is overall good due to having the best of best fix our electronics.

    I would recommend this to a friend