Customer Ratings & Reviews

Their expertise is invaluable for “non-techies” in this world!! Worth every cent!!

Excellent TV for the money. Good quality picture and sound.

Service has always been good. I've been a BestBuy customer for a while. Never had problems returning things. Always good quality & quick service. Keep uo the good work.

This tv is a great addition to the living room. Pair this bad boy with a soundbar and youve got yourself an at home theater!

Luckily we haven't had to call them for help. We got the greatest insurance for extra protection

The Geek Squad warranty is one of the best. Its spendy but covers a lot.

I feel secure each time i purchase this. The value in having this service is the best security possible.

For the price you can't go wrong. These smart TVs seem to have too many intricacies not to get the 5 year plan. Price was great.

It's a good insurance in case your item stopped working. I haven't used it so far, but, based on my experience with Best Buy they will fix or replace your item.

Polite and respectful. Agent wore shoes covers which I really appreciated. Approved a replacement tv straight away when it was deemed not cast effective to fix the old one.

Great thing to buy when you buy your electronics and appliances to protect them in case of malfunction

Have used the Geek Squad twice since I bought it. Both times for installation of appliances. Men are very professional and respectful of COVID-19.. Great job installing and will use them again.

I love Geek Squad. Geek Squad has always been helpful with all of my devices. I don't let anyone else touch any of my electronics. I am glad to have Geek Squad services for all of my electronics.

Hopefully I won’t need it, but it is good to know I have coverage.

The television I had wasn't one they were able to replace as the brand didn't provide parts (to America?). In place of a mediocre HD tv, I received an (upgrade) 4K television, with Apps that are actually useful.

They worked with me regarding a return while a tv was repaired. Turns out it was damaged when returned to the store. I ended up with the new tv which I liked better. They were very helpful and understanding.

Recommend getting the insurance for the TV even though it’s a five-year plan you never know what could happen in those five years specially when one has little kids like to throw things around the house.

Haven't had to use it yet, but I feel like it was a good purchase.

We bought this protection for our laptap and love that we can have geek squad check it for viruses and ensure it is running efficently.

I really like geek squad they are fast and make sure you are satisfied