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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30356 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 390 Showing 7,781-7,800 of 30,356 reviews
  • Rated 5 out of 5 stars

    A plus for Geek squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I buy any electrical equipment like TV's, Computers, etc. I always purchase the geek squad extended warranty, they are efficient in solving any issues you may have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort In Knowing It's There

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had terrible luck with past purchases. This time around, it's good to know that if something were to happen to my TV, I would be fully backed by the Geek Squad. Highly recommended investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent excellent excellent These people are amazing and I am very glad this service is available. Best Buy really does an amazing job of getting the right things for their customers Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and easy to navigate the whole process. Very happy with how everything went

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Haven't had to use it, so perfect so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is a must! They know what they're doing and they do it well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great on everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time. Agent let me posted so we could meet at the delivery time and not waste my day. Efficient and courteous. Informed me that if we have any issues he would return to correct details

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t purchase a device without.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something about the peace of mind in having a TV or computer serviced without having to pay out of pocket. Anytime I’ve ever had to use a protection plan it has worked out in my favor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t purchase a device without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something about the peace of mind in having a TV or computer serviced without having to pay out of pocket. Anytime I’ve ever had to use a protection plan it has worked out in my favor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never purchase anything without a protection plan. Anything can go wroung and with the plan you have no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who mounted the equipment very efficiently and knowledgeable. Called the night before to confirm appointment and were very timely. Observed Covid-19 protocols.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad Protection on all the products I buy from Best Buy! Wouldn't have it any other way! Any time I have called, always satisfied with the service. Great protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with all the Geek Squad Protection that I have added to my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a professional place to turn when help is needed. Have not had an occasion to use it yet but the confidence of knowing they are there is comforting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not taking a chance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 7 y/o and 9 y/o sons in the house and sketchy City Public Service power kicking off and on all the time I wasn't going to take a chance. I figured my boys might end up damaging the screen playing, Nerf guns and balls and silliness.. or the electrical spikes might kill the electronics. Already lost an amp, two DVD players AND an UPS..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been very useful to buy since it helps ease the worry of it breaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad and recommend purchasing it for all your electronic purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great present!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great present idea. She loved it and was able to use it easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bring in any electronic and they’ll try to troubleshoot your problem. 100% worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product protection in the age of planned expiration is well worth the cost. Motherboard replaced in dryer recently would have cost the same as dryer replacement.

    I would recommend this to a friend