Customer Ratings & Reviews

The employee could not provide a pamphlet and specifics on the warranty coverage. She just kept saying "we don't protect for product damage" meaning if we drop it, we deal with it. We were more interested in true coverage details and purchased without true knowledge of what all is protected like surge protection, damaged power cord, and internal issues like computer chip for Smart features. In part, insurance used to require documentation of coverage and exclusions, but they had absolutely nothing in writing.

Yeah this makes me feel better about not moving with my TV. Worth it - even if you dont use it.

Geek Squad services are very good for the products I have purchased.

Great service. Would recommend it to anyone. Very satisfied.

we purchase this protection to go along with our new TV. I hope we don't have to use it but I have purchased this before and did not regret the purchase. Geek Squad is so easy to work with.

Appointment was excellent. On time, installation and review of use was professional. AND, unpackaged and removal was CLEAN. Protection plan is essential when purchasing a high end item.

Always good to have this extra protection encase something goes wrong.

As always, cannot go wrong with this protection plan! Very reliable and useful when needed and provides peas of kind for all major purchases

I love.............................................

Awsome extended expert's nice team really helpfully

Excellent price point for the coverage, I couldn’t pass up the 5 year price with my new tv especially since the last one was 3 years older and lighting surge caused me to have to replace it.

Electronics just don't last like they used to. I found out that you need to protect your investment and this fits the bill

They did such a good job installing the tv on the wall

This is a wonderful TV. It has met all my expectations. I will buy TCL products in the future as they are on the cutting edge of technology. Thank you.

Great buy on a budget! Super great quality! Love that it has many different app already installed

I would totally recommend friends and family to setup geek squad support in an event of a tv braking down. They can assist you in finding out what is the problem with your device.

I purchased the protection plan for my new TV. I used the old protection plan for the old TV. Best Buy gave me credit for the broken TV and I was able to purchased a new one.

best buy's extended warranty program is well worth the price..even better than the manufacturer's warranty..free shipping should the need arise, coverage for ANYTHING (unless you smash the screen on purpose!)..their geek squad is ultra responsive and knowledgeable !

Haven't had to use it service, good peace of mind tho.

With this reliable protection I feel calm and safely! Thank you for this beautiful guarantee!