Customer Ratings & Reviews

I highly recommend you get protection for expensive electronics. Had to use geek squad protection after 65 inch 4k tv purchase, and worked flawlessly. No questions asked. Product exchange after 2 month purchase, because of lemon product.

Is exactly what you pay for, nothing more nothing less.

Perfect warranty makes my television purchase worry free

Looks like a good deal for me. No worries if TV breaks down. I will be covered.

Good service i read the reviews they were amazing good staff all the agents are friendly and 5 year protection is so awesome thank you once again

The Best Buy protection plan is a must have item when purchasing anything major . In life we know that things seem to break down after a few years and Best buy GS plans are great to have when your 1 year warranty has ended. it will replace or replace

Great to protect the investment. The price is great.

Geek Squad is knowledgeable and friendly! Good to have support when you need it.

A very knowledgeable in the set up of the computer system and explained everything that was necessary. could not ask for a better set up person.

Not Applicable Haven't needed to use them. I always insure in my purchase

I purchase extended protection from BB on all major electronic purchases. With the declining quality in electronics recently it is definitely worth the cost to me.

Good product just wrong size. Needed 24” stud space. Thankful for the I stall crew that handled the situation and went out right away to get the mount we needed.

Good experience with them easy to deal with and smooth transaction, specially in my store

I haven't had to use my protection plan but I hope I never have to either. I would recommend the plan just in case you have something unintended happen to your product.

Geek squad has always been great with their service. Always their when you need them.

The cost for this type of coverage is very reasonable and competitive. Glad to have the Best Buy name behind this coverage so will always have a place to go to get help if there is a need.

Bought the protection for my screen protector and every time it has broken I have gotten it replaced thank God for geek squad

I've only had to use the Geek Squad once and was very happy with the results. With today's computers and software it has not always been easy to fix my own computer especially with today's laptops. It was worth the membership to me for the protection value.

Had a 65 in tv and used this program, they made it really simple to get a replacement tv and newer model.

My previous TV (different brand and purchased elsewhere) died unexpectedly after two years and I was operating on a tight budget, so I thought that I would insure this one. You know , if you are superstitious, the best way to guarantee trouble-free service from your device is to buy service protection - but either way you are covered.