Customer Ratings & Reviews

Wonderful to be protected by geek squad so if something happens our items are protected!

It's worth every penny and the agents are always cool.

Very nice customer service. Quality atention and very nice organization

Geek squad comes in handy for a variety of things. I love this membership. I have had my computer hard drive replaced, viruses removed, cell phones fixed or replaced.

Best warranty ever, it gives you guarantee to your product

Haven't had a problem so i Haven't had a chance to use

Everything has gone well with the services requested and for those that didn't work the first time a second technician was sent out to resolve the issue making me happy with the service.

The agent didn’t set my t.v up but made sure to deliver all the way to my door step! Thank you

I purchased this protection for my Vizio TV and I hope I never use it. It's very versatile that you don't have to worry about lugging your tv to a repair shop if it needs service.

Well we bought a 2-year plan just in case so they can come in if anything goes wrong and fix it

Always good to buy insurance. Never go without it. Thank you

The Geek squad warranty is a must have. Any issue I had with my TV was resolved right away no issues. The customer service representative was willing to help and very friendly.

The very best item I purchased was the 5 year protection. The very best for a small amount of money. I was really surprised and pleased with the immediate service I received.

Added this but didnt end up needing to use it but would recommend

Haven't used it yet. But I feel very secure knowing that if I have a geek related crisis, the geeks will be there. It helps me sleep at night better than my old blankey.

The Guys mounted the tv to my wall, leaving everything in its original place! Remained in contact with me about any changes! Awesome customer service!

I chose to purchase 2 years of Geek Squad Protection for my tv just in case anything were to happen. I don't expect it to, but it's good to know that Best Buy is going to do everything possible to fix it if it comes to that.

I was I couldn't believe the way they just changed out the TV and I was impressed

Anytime I go to Geek Squad they are always very efficient. Keep it up y'all!

If your going to invest a few thousand on a really great 75” tv get the 5 year warranty because my last tv only had a 2 year warranty and died 2 months after the warranty ended.