Customer Ratings & Reviews

Great service. Answered all my questions. Had no trouble fixing my issues very quickly.

You have to get the geek squad coverage are you crazy?

Unfortunately I’ve found that not buying protection plans seems to be more expensive than buying them. Nothing seems to last as long as we expect anymore.

Tv works well! High quality and good picture! Good buy !

Love LG TV's! I bought a Samsung before as a floor model and I'll pay the extra for LG from now on. The picture is crisp and clean.

I HAVE NO IDEA HOW THIS SERVICE SHOULD BE RATED. I BOUGHT A CHEAP TV THAT MAY NEED TO BE SERVICED IN THE FUTURE. HAD THE TV FOR THREE WEEKS SO FAR SO GOOD NO NEED FOR THE SERVICE

So far so good as my tv for protection plan. But I have had before those tv without protection die out. And I thought let me have protection plan this time.

Always buy extended warranty for electronics, now days expect 2 -3 of working service after that extended warranty will cove you and you will be happy you bought it.

Great to have. Got the 2 Year plan and if any thing happens to my 65 inch tv they will take care of it

Love it. Im 69 and installed it myself. Love built in Roku

Got my LG C7 replaced with the newest version, the C9. Geek squad said since they couldn't get the parts in time to fix my old TV they would upgraded to the newest version. Fast and easy.

The tv is a very good overall. Just needed a simple one to plug a Roku in. The picture is beautiful and works beautifully overall

I love geek squad because they’re upfront with everything and they come fast to repair your tvs and any other items you purchase.

For my big-item purchase that contains delicate electronics, this seemed like a good idea, "just in case." So far so good, but you never know, and it does give me peace of mind.

Haven't had to use it yet, but i but alot from best buy, the feeling is nice when you know your products are covered.

I’ve usually had good experiences with Best Buy after sales support even compared to some of the manufacturers. And the simplicity of walking into a nearby store vs dealing with a manufacturer makes this very worthwhile.

The agents connected my TV and all my other electronics.

No need to use them yet. Have used them in the past.

I was able to get a 5 year warranty on an open box TV at the time of online purchase which thankfully I did because the in store rep told me this isn't even offered when purchased in store. Great deal for those that know to get it at the time of purchase!

I bought the 2 year protection, I don't think I'll need it though! Good to have