Customer Ratings & Reviews

It is really great to know that the Geek Squad is there when I need them to check or repair my units. Am very pleased with the service. I am a long time user of this service, at least 10 years..

I bought the 2 year protection, I don't think I'll need it though! Good to have

Smartest thing I could have done, because you never know when something might happen to the TV. You only have a 30 day return policy and then after that it's on you and I don't have the money to just run out and have repairs done to the TV.

Geek Squad is awesome and tubular. They have helped me tremendously

Highly recommend a 2 year protection for most devices. You just never know what can happen and Best Buy is really quick with giving you a replacement item.

I ended up buying this after the OLED I purchased had an issue within the first week. I made me want the extra protection from Best Buy.

The agents removed my old tv and professionally installed the new tv.

The are very helpful and quick and can tell you how long it will take

I won’t buy a high $ product from Best Buy without geek squad protection. It’s peace of mind insurance that if your item fails that Best Buy will take care of it or replace it.

I really like there extended warranty you will think don't need until your electronics break and you check that you still have warranty and you just replace it and buy another extended warranty

With every purchase I also a buy a geek squad warranty so when something happens they will come to the rescue when I need help. So far in the last 8 years so far so good.

Technicians are knowledgeable and professional. Walk you through issues and are able to explain in terms that nontechnical people can understand. Quick response time.

I hope my tv never breaks but i feel safe having this quaranty

I had not use any of this protection but it’s good to has any protection to any of my staff

Loved the colors. We've had another TCL like this for the past 5 years. The LEDs went out on that one and this one looks just as good.

The Geek Squad is great. Everyone at Best Buy is knowledgeable about the available products, and they are very helpful in finding the products that will work best with my own personal needs. The staff at Best Buy are very helpful.

The service plan covers all parts of the TV & remote.

I don't plan on breaking my tv but the protection plans always come in handy!!! I pretty much buy a Geek Squad Protection plan for everything from cameras down to TV's. You will never know what could happen so its best to stay on the safe side.

All my appliances are buy it with geek squad garantee

This service they provide is always stellar. The cost is worth the service and expertise you get. I have used them for several years and am very happy they are here.