Customer Ratings & Reviews

This is a good service that I initially purchased in 2015 when I bought a MacBook. I purchased in 2018 when I bought a Samsung smart TV, I haven’t had to use it yet. But it’s like with any other warranty or “insurance” it’s a hypothetical if something goes wrong.

Professional and friendly, they took my complaint and suggested resolve for my problem TV.

5 year protection plan? Duh. If you're going to invest a lot of money into a TV (by my measure) be safe. Best Buy has already replaced one of my TVs that could not be fixed. They stand behind their protection plans.

Love it. Always buy my electronics here bc of the geek squad

Don't take a chance on your TV not breaking, get a Geek Squad Warranty . I've used mine , and they take care of your problem. Your don't need to worry about it.

I will always buy a protection plan, it is a savior when something goes wrong

Purchased as early Christmas present for my grown kids. Their tv was going out in groups of pixels. They love the t.v., not so much the remote.

Don’t waste your money get that warranty it is important in the future. Just like insurance better to have then not. Greatest investment that I have made in my life

The sound and quality exceed my expectations the sound and image quality is great and is the perfect size the only issue is the remote stop working

Helped with return/ exchange. Gave some piece of mind

Happy with the piece of mind geek squad provides. Would purchase again

I am so glad that I purchased this 5 year protection plan for my 65 inch Samsung Tv from Geek Squad which will definitely come to our house to fix anything if broken

Gives me peace of mind once the warranty expires or if you’d rather have Best Buy deal with the manufacturer on your behalf. It’s better to buy the 3 year warranty for value

Good insurance hope I never have to use it gives your piece of mind

Protection is any item purchased is highly recommended to ensure your purchase is a good investment.

I always purchase a warranty on my products that are over 100.00. I would rather be safe than sorry. Sometimes Things break and sometimes they last a long time you never know.

Haven’t used to Geek Squad yet haven’t had to. Daughter set it up to Alexa to turn on & off. Go to selected channels.

I purchase Geek Squad protection for all of my devices because Best Buy has your back if something goes wrong. They've come through for me on previous experiences and will never leave Best Buy without this coverage!

Good idea to purchase if your product is over 500 dollars / That is the rule I follow / Use your best judgement.

The tv would not pick up off air channels. Exchange for another tv.