Customer Ratings & Reviews

Works out perfectly for electronic devices in case of any problems

Geek Squad never disappoints! Easy to use, great customer service.

Like a favour for love best by perception friends hassle free if anything happens all you have to do is bring in need if they can't fix it they will replace the I never had

Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

Best tv the my life thanks Best Buy forever Samsung 77”

Excellent Value, they take care of you right away. It is definitely worth every penny specially since the quality of the tvs have gone down the hill.

This plan comes In handy my first tv the screen was cracked second tv was not familiar with the brand and my third tv was just what I was looking for the service was awesome

You can never go wrong with Best Buys geek squad service. I always purchase even though to date their products have outlived them. Money well spent for that extra security.

You can never go wrong with Best Buys geek squad service. I always purchase even though to date their products have outlived them. Money well spent for that extra security.

This is so worth it invest is the best thing with electronics

Do take anything home without it. There will be a time you will regret it with the quality of electronics these days.

I love best buys protection plan. I get it with almost every purchase.

Never had to use it but glad I have it, ease of mind just in case something goes wrong. Suggested for OLED and appliances that use water.

Never have any trouble with the insurance plans.....

Helped me with any questions I had and were straightforward with me

It covered my old TV and helped purchase a replacement. Setup was a great bonus.

I love the warranty system they have they stand by what they say they will always help you with the problem unlike other stores I think bestbuy has the best program

I could not have a computer, printer or tablet without Geek Squad. I can't praise them enough. They have saved me more times than I can count. They are on speed dial.

So glad we know we have a minimum of five years of zero problems with our new TV. The cost was minimal being less than Squaretrade would have been when purchased with the Geek Squad installation, and better coverage. Thank you Best Buy!

The agents mounted my tv., and made certain that I knew exactly what to do with the upkeep of my tv!