Customer Ratings & Reviews

I purchased this protection with the above Samsung TV and wall mount. The previous TV had problems after purchased and was finally replaced with a new Samsung TV with the protections.

The agents mounted my tv., and made certain that I knew exactly what to do with the upkeep of my tv!

The cashiers was very Helpful and Courteous. The team member was Very Polite and Helpful when assisting me in loading the purchase to mr vehicle.

Well they don't do the 5 year plan anymore would like it back.

With all the features on the tv we got, after they installed everything. The gentleman gave my mom his card and said I'll be your lifeline if you need anything, she laughed and said thank you so much, very nice guys and very helpful and affordable.

Hopefully i never need the protection but we will see

Haven't had need to use this yet, and hopefully won't have to. But with other Geek Squad Protection Plans I have always been more than satisfied with the results.

I feel great knowing I have protection for my device.

I have not had to use the service as of this moment. However, I am happy to know I. do not have to worry if I ever do need service.

Very happy that we originally had a service plan because we needed a replacement TV when something and the service plan covered the whole cost.

Always have to be protected with big ticket items. You need to feel confident that if anything goes wrong you are taken care of.

Excellent and Convenient Warranty. I have a great piece of mind having this protection. They come to your house to repair! No need to pack up everything and take it in. If they can not fix it in house. They will pick it up and take it with them.

I purchase this with everything from Best Buy. Great support

Glad we can call them anytime fast responding to service

The Geek Squad protection gives me the peace of mind for the next five years. I am certain if there is an issue with my new Samsung TV that Best Buy with take care of it.

I would recommend getting geek squad. They are quite helpful while the service lasts.

Ive always had good experiences using the geek squad.

unable to use this service direct hits from a ball not covered

Have never needed to use it. BUT... It's better to Have one and not need it, than to Not have one when you do need it. Always opt for a good warranty or service product

Tv will not work with the remote I have called talked to geek squad service and ask if they could come back and make this tv turn on , it turns off but not on ! How can I answer the next question would you recommend this geek squad service to a friend?