Customer Ratings & Reviews

Love there protection plans. Easy to get my stuff fixed or replaced. I always buy certain products from them cause if there protection plan.

I've only had to use this service once. I called the help desk and they were actually able to fix my issue over the phone. I didn't have to pack up and bring to store. Excellent!

I'm estatic that ill be protected with renewal option for my investment since I purchased Element and that was a nightmare ., Manufacturer warranty -Element gets you $99 shipping bill and refurbished product that may or may not work.

Haven’t had to use it, but glad I have it just incase.

I always get the geek squad protection. Thank You

I just bought a new laptop in September, a Dell, and loved it. Then it stopped working in December. I took it to Geek Squad and turned it in for repairs. Got it back within the promised time frame and it's working great again.

Great protection. Not like a bodyguard or anything, just protection from the Geek Squad! I earn points for this review.

Love this warranty, recommended by all my friends, including friends that work or worked at Best Buy with nothing but good things to say; needless to say, I bought it. I have yet to use it, so my review may change.

Haven't had to use this plan, but the peace of mind was worth it. My last tv, a Sony, was unrepairable after only 2 1/2 years with no protection plan.

Currently I have not had to use the service that covers smart tv, but when I call for support they are always attentive to all my questions, and they always call me to ask how we were in the service.

I feel more secure in my purchase knowing I have a 24/7 tech support. For those of us less savvy in tech , the Geek Squad is an excellent source to help navigate you thru .

Protection plan completely replaced our big screen that went out inside of the 2 yr plan. Highly recommend.

Best Buy still has the policies around. Go get you one! It will be worth it.

Geek squad is the best, they truly know there business and it a pleasure having them protect my electronics.

Got the coverage that I needed for a reasonable price.

I always get Geek Squad with all my purchases as they are great and very knowledgeable. I have never been disappointed in their work and service

I highly recommend the geek squad. They are friendly and knowledgeable. I had issues with a new stove and they did there best to fix my issues as soon as possible.

The Geek Squad protection is the very best! I have called them a couple of times and they were able to assist me professionally and they had the utmost respect for me as a customer! I will always have this protection!!!

I have to call in on my warranties a couple times with geek squad. My most recent was to get a tv at my house looked at for possible repairs. The service date was a bit of a wait, but the "geek guy", came n was well experienced. Can't complain with that

Geek Squad was really helpful when I had a minor issue with my TV. They fixed it right away and explained what they were doing so I learned a few things along the way!