Customer Ratings & Reviews

I love knowing that if something were to go wrong electronically with my stuff that Best Buy Geek Squad has my back.

I bought the 5-year Geek Squad Protection for my TV and have used them on my old TV so I feel confident that they can help with this one if I need them.

The warranty is great i use it in the past and they are top-notch. I wouldn't leave out the store with out it.

I love having extra insurance on my television. It is nice to have the reassurance that if anything is wrong, it gets covered. Thank you.

Great price, 1st TV required repairs at 4 years. Bought extended warranty for new TV worth the money.

Quick appointments and resolution. No complaints at all.

Very nice,very nice no problem.. I’m really like good customer service

Very professional and they setup everything nice and cleanly too. they're ontime, polite and professional. I love how they did not make a mess of my place during the wallmount and wore shoe covers to not dirty my home. A++++

Haven't needed to use it yet but I have used it for other products. My experience with Geek Squad has always been positive so it was definitely worth buying.

The agents were very knowledgeable and went above and beyond to answer any questions. I think the prices for geek squad have come down and feel more reasonable.

You can never go wrong with getting a GSP for 5 years. You never know when you can have an issue on your QLED.

Had a dent in our new refrigerator and when we called the agent was able to compensate us for the damage. We ended up using the extra funds towards a new 55in TV. Thank you.

With the way TVs are made now on days this is a must you don't want to spend $700 and watch you go down the drain crazy how they don't make them how they used too

I love the Geek Squad warranty and use it for expensive electronics and appliances, particularly TVs, dishwashers, etc. Good peace of mind.

This warranty is a great value add for the consumer and Best Buy because it allows open box items to have a warranty and makes buying them worry free.

Haven’t had to use it yet and I hope I don’t but for the price seems worth it

Bought this with our home TV and they did a wonderful job installing TV, connecting remote, and showing me how to use everything so I but it when I get electronics!

Very responsive to all my technical needs and issues.

I needed a new television for the Living Room and already had three other Samsung TVs of various sizes. I choose the 40" Samsung Smart TV because if fits perfect in the room and the performance of Samsung is Outstanding in all ways.

Thanks for the great service and I definitely recommend shopping at best buy