Customer Ratings & Reviews

Has done what’s supposed to no issues . Took my tv back and replaced

Worth it every time. .............................

The protection plan is very beneficial. I have always purchased them and it well worth the expense.

Good to know my back is covered by these guys. Good guys.

We used this before and l can honestly say Best Buy actually honors their warranties! It’s the main reason we keep coming back to this store. Thank you!!!!

Not much else I can say about this, but purchased it for my recent TV investment to future-proof for any accidents I may experience in the foreseeable future.

You'd be ridiculous not to get the extended warranties that Best buy gives for some products it's totally worth it for others not so worth it.

I hope it works. I am a little confused about what is Geek Squad and what is TotalTech.

I have not had to utilize this yet (thankfully). This does provide a sense of security and hopefully will be worth the additional cost if an issue arises.

I have not used geek squad care since 2013 however i hope it is worth it from what i remember.

Great investment for teen daughter who is not good with electronics. Will cover her during her college years and can get assistance if anything goes wrong. Thank you!!

well worth the money spent on this service they were fast and professinal and did a great jod in stalling my wallmount tv and hooking it up .

They know what they are doing. Do you? Are you "hoping" for a good result? Hope is not a strategy. These folks are pros.

Warranties are tough to review, because you typically haven't used it yet because the item is new. If they'll replace the item immediately, refund my money, or apply the difference to another TV, then it's worth it.

I bought this Geek Squad protection one year ago. For a tv/dvd that cost $150 I got 5 years protection for $30. This year I bought a tv/dvd that cost $300 and got 2 years protection for $40. Wow, did the price go up! Althought I got a better price for this purchase I can not recommend this product at this years cost.

Geek squad has helped me with all my major issues reguarding my purchases. If you don't buy this support it's because you don't value support when and if you need it.

Worth it for the price and the extra protection could not go wrong at all with it being a smart device during the rona bandemic

I always purchase Best Buy protection plan they stand behind there warranty with no questions asked and you receive exactly what they promised.

I love the extra protection for my items, essy way to access technical support.

Highly recommend 5 year extended warranty from Best Buy Geek Squad ... when your TV breaks after the manufacturing warranty ends this will save you money in the end.