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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30394 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 532 Showing 10,621-10,640 of 30,394 reviews
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection when buying anything, And hassle free returns or exchanges

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us! We totally agree that it's important to cover your investments just in case. If you have any questions or need help, please let us know!

  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is worth the piece of mind in case anything were to go wrong. Especially good if you’re not tech savvy. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely happy to have the 5 year protection for my 70 inch tv. It provides me peace of mind and it was only 100 bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guiles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was awesome they came out and set up the new computer and showed my son how to use it properly and how to stay away from viruses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for 5 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great protection on their products! For five years, that's a pretty lengthy time for them to back up the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geeks Ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need it than to need it and not have it…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have Geek Squad come out to help hook up the new Smart TV wth Cable and Samsun Soundbar, turns out everthing was hooked up wrong and now everything works with the Cable remote. Glad I bought coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me great ease of mind with my new tv, if anything happens they will send geek squad out and fix the issue right there in my living room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service protection plans!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plans at Best Buy! Super easy to use, and they're always super great at honoring the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rules my tech world!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad and will not buy anything without it. I won't even let members of my family buy anything without geek squad. Don't be a fool, don't go in my pool and don't ever buy without geek squad protection.!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unknown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any reason to use this service so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't use much but read some of the guidelines and I like that you can transfer it to different items if you need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy warranty is great. I purchase one with any big purchase I make from them. Always take care of any issues I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alway get the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway get the plan. I know they cost extra money but on big ticket items it is a must. Everything breaks now because of the low cost electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to have protection on such a big purchase like this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can't go wrong with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need Geek Squad service. I've purchased the 5-Year protection plan because it's a must. Sometimes, the manufacturer's warranty is just not enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy's warranty's this is the main reason why I purchase my electronics from you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refunded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't keep the TV so I was refunded, and it went to the next TV I bought. Oh, I would suggest getting the 2 yr protection plan, it's cheaper than the 5 yr plan and when its time to renew, it is MUCH cheaper!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and attentuon of teh personnel in charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for this item! And it was free w purchase!

    I would recommend this to a friend