Customer Ratings & Reviews

All I have to say is this.... why go drop off my computer when I can have them remote join and fix the issues? Not to mention link my printer to the computer.

Excellent Service and Fast. Best Buy it’s the best

Good tv for the price. Only issue is a few times I’ve turned the tv on and the volume doesn’t work. I have to shut down tv and wait a little while for it to work again

I've renewed my membership for years now. The squad resolves issues immediately and keeps my devices performing at their best.

I love that the Geek squad is always there. They didn't install it my grandson an son in-law did. I wasn't aware they were to come here

Hopefully, we will NOT have to use, but if we do over the next4 year college experience; we have it covered! Reasonable price.

I have never used this protection program, but I would rather have it than need it and not have it.

Best Buy has the best warranty hands down! I have purchased Geek Squad warranties for over 5 years and I feel so good about having that sense of security.

I'm super glad I had this plan. It saved me from paying full price on a new TV. Bad thing is, everything is done over the phone, and NO 2 people tell you the same thing. NO 2 people have any idea what the last person did, or is doing. If you use this: REFUSE a 3rd party to take care of you. Only use a Best Buy paid Geek Squad employee to do any of the work, AND evaluation. I ended up having to go tho the store in person throwing a temper tantrum to get this resolved correctly. Thank God for the store manager, he was a tremendous help. He got done in 2 days what the phone numbers I call couldn't get done in 2 weeks.

I have purchased quite a few products from Best Buy and I always choose to add Geek Squad for anything with moving parts. I have had to use the service a couple of times and am very happy with the outcome.

Its like American Express Never leave the store without it.

Its like American Express never leave the store without it.

Insurance never can be justified until you need it. Just to be safe and have something in case anything should go wrong or parts become hard to get after 2 years.

Fair price for extra warranty coverage. Would recommend!

Always purchase the ext warranty. Their service is fantastic. you can always count on them .

We'll see if I ever have to use it....................

You can never be sure with new technology so I always buy the 5 year warranty. Products today are built to last like they did once before so a warranty is a must....save thousands or waste thousands?

Geek squad support is amazing and I recommend you purchase this for all electronics, especially your cell phones. They stand by their warranty and don't make you jump through hoops to use the service.

I love the fact they are always on time and nice they on it when it comes to fixing things

the extended warranty protection plan is well worth the money .i have used it in the past for a product and the storee gave me great service with my money back towards a new purchase.i was very happy.