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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30232 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 30,232 reviews
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable On time Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very good for yout warranty there very fast to get your product fix if they can't fix they will give you a store credit to purchase anything in bestbuy store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service support I would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last TV started having problems/ So the 5 year warranty came in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes in handy when your trusty electronics decide to break down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    don’t lose your mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really glad we got the protection. It’s so worth it for a piece of mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my second TV I bought from Best Buy just for a peace of mind at a great cost. I believe in Best Buy and I know they'll honor my warranty when I need it the most!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with their service. So far I have had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They don’t call him Geeksquad for nothing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Geeksquad on several devices for installation of simple things like a screen protector for my wife’s. I watch to them coming out to the house to fix a TV that was almost at a time practically brand new TV. The man said it lasted another eight years very good, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repairs or replacement you dont have to worry for a long time with this buy. If you have the money for it, why not! Esp since newer appliances don't seem to last now a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with great clarity, easily accessible and can navigate great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a protection plan…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a protection plan, I mean what can you really say?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FIVE YEAR GEEK SQUAD PROTECTION PLAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with the screen on a 65" OLED LG television. The television was inspected by a technician and was replaced at no charge. I am a very satisfied customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered replacement tv for free.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I had purchasd the plan with our newn55" Hicense tv. Covered the black out screen that happened in the middle of a movie for no reason. Delivery drivers and support both said they are seeing this more and more. Sonin my opinion the cost for Geek Squad protection was well worth it! Did purchase a 5 year plan for new 65".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to replace my tv that went Black Death screen and the process was easy to do, even bought a 2 year warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far not much to say. But It worked very well in the past, so I decided to buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good deal to by

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection for my first tv, when it broke and could not be repaired. A $799.99 They gave me my choice of a new tv of the same amount of money. So, when I got my new TV, I took the same Protection on my new tv. A very good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad folks were great to work with. The protection plans offered by Geek Squad are a must. Selext the longest protection plan offered for your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just might need Warr. help during 2nd year.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a little extra warr. Have found geek help to be great, even if just for questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extended warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed service on another TCL TV with dead pixels after the manufacturer warranty ran out. Service guy assessed the issue as unrepairable. So, the extended warranty kicked and a new a TV was ordered. Delivered yesterday and I completed the set up. All is well again.

    I would recommend this to a friend