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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30606 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1017 Showing 20,321-20,340 of 30,606 reviews
  • Rated 5 out of 5 stars

    Never can be too cautious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On every product we buy (especially the expensive ones) we prefer having a backup plan should anything happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE I DONT HAVE TO WORRY. JUST CALL FOR TECH, CONVENIENT TIMES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always nice when I have had to call then which is very important to me. They do not talk down to you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the first time I signed up for protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for 1 yr of support protection. I am not sure how that is going to work. I am sure it will be good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have protection on any product you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it just yet, but hopefully if needed it'll be covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice feeling of security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know it's protection is available If we need it. As of yet haven't had to use it yet. Great feature that they come to us if there is an issue due to its size.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be helpful if they gave you more information on where to locate receipt and warranty information

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This way you are covered for the two years after you buy. Anything goes wrong - protection plan fixes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I want to cancel my geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to cancel my 2year geek squad, as I have never used it, and want the credit put back in my gift rewards. Please cancel the item. The tv works fine, and I calibrated it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad because you never know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year tv insurance. Just in case . You never know what can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad is legit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection plan when I buy something from Best Buy. It is always worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    40” Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good I bought the extra warranty Tv picture has a black line doe middle of screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is great, the gadgets can be safe with this squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage if something should happen to it once it leaves the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and connected all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vakue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good piece of mind and easy to set up. Took the 5 year plan, good coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and really helpful also worked fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t know what I’d do without geek squad service is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a protection service and does what it was intended for.

    I would recommend this to a friend