Customer Ratings & Reviews

We love Greek Squad, always fast, professional and helpful.

agents set up my wi fi system quick fast friendly service

Haven’t needed it but great to have. Hopefully I won’t need it!

Always a great addition to anything at Best Buy. Great CS

I received a new tv after my original one broke after 3 days

Good to have reassurance that product will be covered with extra protection.

Excellent job performance and professional from the agent.

It's so great to have this plan. As I've mentioned in the past, this is a must have!!

Tv has lines running on it. Going to try out the Geek squad protection process today.

I would never own a product without buying a Geek Squad. I have used them many times.

Enjoying my protection for my computer with my kids being on all the time well needed

My tv will not turn on or off with the remote. As I had purchased a 5 year extended warranty I called the geek squad. After 6 weeks of repeatedly calling them I have been told no one is going to come out to service it as I live 50 miles from their store and that they advise me to contact the manufacturer direct. Not what they told me when they sold me the extended warranty! Anyway that warranty is expired. I have talked to no less than 5 different people with the same result. They took my money and refuse to service my product! If you live in a rural area do not purchase a warranty from Best Buy! Absolutely NO CUSTOMER SERVICE!

Great agent friendly. I appreciate him, great associate

I got this 5 year warranty because it was a good price.

I feel protected by the best thank you geek squad!

I feel protected by the best thank you geek squad!

Yeh, this was an ok product. Stuff works as intended yeh

Have not had to use this, and hope not to, but it's good to know that I am protected if anything happens.

I guess it's worth buying. Personally i take care of my purchases but companies make items cheaper

No idea why this is here. Just trying to get rewards by reviewing.