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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30637 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1142 Showing 22,821-22,840 of 30,637 reviews
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I think is a good backup, you never know

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent value for the price. I typically don’t buy extended warranties but in this case I decided to pick one up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for an open box item I purchased. Well worth it for protection on an open box item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it once and saved so much by getting it. Would have been in trouble without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs a hand! These techs are always eager to fix my problems or answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection, it’s worth it. I needed it once with no questions asked!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    aweson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called regarding an issued and the gentleman on the other side was awesome

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Maruka. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the cost and complexity of electronics it was an easy decision to take the coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squaj

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a little peace of mind knowing I have the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good service havent had a problem with them yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the protection plan yet, after a year, but it's good to know I'm covered for 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very much worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to use the protection plan before....so glad I had it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the Geek Squad Protection was a great choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Priced Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will never have to use this plan for my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of the protection plan & the value of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS 2yr GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful, wish they had more techs to help faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GK 2yr GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful, wish they had more techs to help faster.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it protect your things the fix/replace them fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank u best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. All way get it. For everything i buy. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A protection plan is great to have with any item you purchase.

    I would recommend this to a friend