Customer Ratings & Reviews

just purchased the warranty but 5 years it’s the worth of money

Seems to be a great service but forewarning, you must pay separate for each item you want covered.

You did a great job on installing my refrigerator I would have them do it again

The best thing the Best Buy includes is the guaranteed of the products.

Great service! No matter that the problem was they could always answer any questions I had

Received brand new 75 inch Samsung TV with no delivery defects. Also received my purchase in anquick and timely manner. My new television produces a clear and ceisp picture with perfect smart app capabilities. I would highly suggest this product to anyone looking for a new television and for an affordable price.

I could use a gift card for 400 bucks just for reciewing a warranty yes please

I hope I never have to use this but I’m glad I got it.

This a great product. I have had it for years now and cannot complain at all. Highly recommended.

Haven’t used it. Hoping to not have to. Bought just in case.

It is very practical and does not make any noise. It is an excellent purchase.

There is a lot of comfort in knowing that there is someone available should you need any help at all. From the major problems to the minor questions, there is peace of mind knowing there is someone you can turn to for assurance and peace of mind.

This is an amazing TV. The included Alexa feature makes the entertainment experience even better. I can just tell Alexa to turn on the TV without having to go get the remote. The quality of the image is amazing and the sound too.

Already saved me money. Worked on my TV and found it was not fixable. Sent me a new one and removed myvold TV. Thank you geek squad.

They were easy to talk to about my first purchase and its problem

Had this on my last TV, it began having issues just before plan expired so I got lucky. BB kept trying to repair it but then something else came up. I was kind of ticked off as it was costing more to keep trying useless repairs. Finally after over 3 months of failed attempts they called it a wash. I took the full credit and upgraded to a better set. It was a pain but in the end they apologized when they reveiwed my purchase history. I got another 5 year plan for the new TV.

I would recommend a Geek sqaud extended warranty. I bought one for my 75” tv. If they can’t fix it , I believe they send you a check for your purchase price. The TV is 85 pounds so it’s not something I want to lug back to the store or to a authorized service center

Geek Squad is very much worth getting. They are fantastic and always ready to help pretty quickly. Definitely recommend.

Wow, couldn’t have had any better Cuatomer Service! They were very knowledgeable and gave me all the information I needed before making a great purchase!

Good service, never had problems in past replacing/fixing things.