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Customer reviews

Rating 4.7 out of 5 stars with 18 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Rated 5 out of 5 stars

    great for three years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty feature when something is not your fault. The only thing that does not cover is if its your fault such as dropping something or breaking it on purpose, but sure is helpful with laptops to avoid internal system breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is an awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for when the limited warranty runs out because the manufacturer often cannot do much until the product has surpassed that mark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the plan for my new TV. I believe it’s better to be protected than not to be. You never know, if it stops working, I have backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a issue with the television and the Geek squad came right out and fixed the issue and had great customer service. Thanks Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thay were easy to work very organized and knew what thay were doing very neat that were in and out for about 2hours max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection plan is a must purchase item things happen when i had an accident they fixed it no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to utilize the service once already but they were very helpful and polite all throughout. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and gave me a very good lesson on the operation of the tv Thank you very much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    24 Hr Tech Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that there is 24 hr tech service. You can call and tech will walk you through trouble shooting protocols. Then if not resolved they will schedule an appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have it! It's a must need and your aunt regret it for any of your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great value for the price. It provides added protection for this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3-Year Standard Geek Squad Protection. piece of mind when you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I have it, don’t want to end up without it when something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to my house and installed the TV it was super easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my tv was only a month old when they came out to repair. the part took 21/2 weeks to get it! but the guys were careful and polite in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and very knowledgeable...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek freaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks are great and they always service the products good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Scaredy-cat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the extra warranty. Because you never know about this new stuff

    I would recommend this to a friend