Customer Ratings & Reviews

Great website to order from and had no issues buying or picking up. Also have had no issues setting up myself.

Geeksqaud services are prominent and reliable. I have opted this for my tv purchase on thanksgiving

The guys delivered new tv..installed new tv mounting bracket, worked very clean and efficient

The agents were great! Great customer service, answered all my questions!

It was super easy to sign up for an account before I made my purchase of a brand new tv. Best Buy made that easy for me. A place where I go for all my appliances and electronic needs. They're so friendly and always quick to help. I love my Best Buy

Reliable warranty that covers issues no questions asked.

Great for keeping your products covered would highly recommend for peace of mind.

I have not had to use this service yet and hope that I won't need to. Bought it 'just in case'. And because I haven't used Geek Squad (so I can't actually give an accurate star rating) I gave it 4 stars in hopes that if I have to use it, they will measure up to at least a 4, but hopefully will be a 5.

I love geek service, but i dont think I needed it for my lg g3 tv. So i canceled it

Geek squad will answer all your tech questions. Use it as it’s provided with purchase! Thanks Best Buy!

I purchased this Protection Plan for my 8K TV. I think it is worth it because BestBuy gives me the opportunity to deal with them directly instead of mailing stuff or 3rd parties. Specially, I have the piece of mind that if my TV needs to be replaced I will receive a new one instead of a refurbished one (It has happened before). In that case I rather buy a new one than getting something that has different defects of the one that I turned in (Specially with phones, it has happened more than once).

Never get anything without the coverage!! You usually have a couple of weeks to buy coverage if you can’t right away!!!

Usually, I never get the extended warranties, but in today's age of electronics, its a sound investment.

Bought for an insignia 43" non-smart TV - hope Best Buy and Insignia are listening because not everyone uses a smart TV and like the privacy of a non smart to add a Roku to control what a manufacturer can discover. But the 5 year geek squad I probably won't need. I like the store brand better than others.

First tv was damaged somewhere but they made it good. Delivered on schedule and unboxed and set up, great job. Very friendly and professional, efficient and very tidy. Thanks great job, I would highly recommend extended warranty. Protect your purchase

What more can I say? This place is the best great customer service . Very knowledgeable staff great customer service like I said this is the best place I’ve been for electronics and I will continue coming for eight years and come. I will also try family fresh.

If you use any sound bar besides Roku if you use the ARC connection and your remote controls your soundbar and the TV your volume will jump three to four increments at a time. If you use the optical you have to use a remote for each one, and if you use the auxiliary cord which is low quality sound it's fine

I would never buy a product from Best Buy without their geek squad protection. I had a light blow out on an older tv & they had me with a new tv the same day in store. You can’t beat that kind of customer service.

I've used Geek Squad in the past. It's good to have when the manufacturer's warranty expires.

Always great service, very professional. Always get the help you need.