Customer Ratings & Reviews

Definitely protect your stuff people. With all the tech we have you should know by now that things break and or stop working for no reason sometimes.

Its a great service and i would do it again but my needs have changed.

Haven’t had to use it yet, but we love geek squad!

Glad i got this with a tv purchase, bought a dishwasher a few months later and got free install and haul away of old dishwasher They did send a contractod to install it, they put a screw through my counter top

Excellent product, works great and I highly recommend it

Did not order this set up service. Was informed that this is a much better warranty and that you stick by it as Amazon does not stick by their warranties.

very helpful overall. they knew there business and explained to me what i needed.

We bought this for our previous TV. It failed just a few months before the protection expired. I called the Geek Squad, described the issue and he told me it was not repairable and I could exchange at the store. We bought a more expensive TV and only had to pay the difference. Very smooth and easy transaction. And very much worth buying on expensive items.

Love the comfort of my subscription. I did not need support to mount or get the new Samsung 32 inch TV up and running. I may have to call them as the HDMI cable and this cable to the DVD player is an accessible so I’m going to have to put a new end on it.

I've never had to use it but friends of mine have and they said that Geek Squad is awesome

Worth every penny to protect your purchase when getting a new OLED TV.

Love that this came with my purchase! Makes me feel secure with the product

Good option if you need to use the service to service electronics

Friendly customer service took care of my problem very quickly

Great service helped wirh my return and loaded my tv in my car

I loved it, it’s one of the best stores I have had smooth purchases

I got it for a 5 year extended warranty, I feel more protected

Very helpful great service excellent protection plan!

Service was outstanding. Got a Rep on the phone 1st thing on a Sunday morning. Was off the phone within 10 mins and had a replacement product on its way & scheduled before we hung up. Bravo Best Buy!

Listen, I won't buy anything electronic without some assurance I'm going to have an exit strategy for when it goes kaput. Geek Squad by far has the best plan in the industry and has saved me from having to shell out major dollars more times than I can count on one hand. Its always straight-forward. You call, tech comes out and assesses the issue. They fix it or replace it... PERIOD!