Customer Ratings & Reviews

Purchased 5 year warranty that was to expire in Dec 2020 when we bought our Visio television in 2015 and we started having trouble with other and the company sent by the Geek Squad couldn’t fix it we got a 65” Visio and repurchased a new warranty on the new tv

Protect everything as long as you can...technology is always messing up.

Good …………………………………………………………………..dddddddddddddddddddd

Haven’t had to use for the tv however anytime in the passed I have had to use geek square they have been very helpful!!

We bought this to go with our son's tv. We haven't had to use it, but it was a lot easier to enroll in and alot easier to use if we have to than other protection plans that we have had. Glad to know that it is protected if we have to use it period

Helping with tv and ect had no problems with no warranty here

So happy to have this service. They have installed a TV, completed installation of a printer and wi fi in my home and installed a dishwasher. I have purchases planned for Christmas and Geek Sqaud is my definite go to.

i always get the geek squad prtection, you may never use it but when you need it it is there, the prior tv i bought it was a good thing i had this, the manufacture protection ran out geek squad replaced my tv with no questons

Haven't used the service yet but for the price I added the 2 year coverage based off other reviews.

Haven't needed it yet, but I am glad it's there should I ever have a problem.

It is very important to get these plans. Anything can happen to your products.

The TV was on sale, which made up for the price of the warranty. I haven't had to use it, so I'll update this review if I do. I generally avoid extended warranties, but QC on consumer electronics can be hit or miss depending on the brand.

The Geek Squad was very helpful and assisted me with all my questions.

Very nice!! I feel like a king in a castle, a king in a castle!

This is just the best. Would buy again!! Best Buy is just the best enjoy buying my electronics here :-)

They do such an amazing job they are so smart and fast and helpful very energetic and get the job done

Geek squad protection is a must for all Best Buy products it means no reason to pay double when inevitably something doesn’t work

My customer representative was amazing and attentive!

Agents who installed T.V did awesome and would recommend highly, I will say the program used to give equal trade value need to be more accurate on EQUAL service not DOWN GRADE to save money on a product you used INSURANCE CLAIMS on.

Geek Squad protection plan is great. Any questions about a device purchased at Best Buy they are always ready to answer. If a device needs to be replaced, with this protection is no problem. A piece of mind to have this protection.