Customer Ratings & Reviews

The agents mounted my TV and connected all my devices. They were efficient and very pleasant.

I've been a member of the Geek Squad for years and I love it. When I need help it's good to know I have someone there to assist. I have always been able to get an appointment quickly and they have always fixed my problem quickly.

Worth having the peace of mind and it was affordable.

Purched the agreement for my television incase something happens to it. 1st ever sony television i have purchased and wanted the extra protection for piece of mind!!

The team showed up on time, very professional and safe. They kept socially distanced and wore masks. Provided us recommendations on TV placement, etc. very much worth the additional cost to have the TV installed professionally. Highly recommend.

High end tv’s are expensive and I have had bad luck with other brands high end tv and want to protect my investment. I will be sad for waisting the money if in 5 years nothing goes wrong but I would cry if I have spent another 2500 on a tv and it breaks in 2 years with no coverage. Protection well worth it

TV stopped working while under warranty. They sent it out and it was too much to fix so they instead gave me back the money I’d originally paid for it. Used that money to get a 60”. No hassles. Will always go with the extended geek squad warranty!

Hoping to not need it. But provides peace of mind for home servicing of tvs 40 inch & over

I used my warranty to get this tv. Well worth it. It did totally cover the entire cost but it did help. If your thinking about it then there’s your answer.

Geek Squad Protection is always a good purchase. If nothing else, it will at least put you at ease for however many years it's for. If anything goes wrong, you're basically guaranteed a working product. Whether they fix yours, or give you a new one.

Great response time and support, a no brainer for any tech purchases

A pretty good product protection plan. Worth the extra money so you don't have to worry about replacing your product and costing you full price again.

buying geek squad protection is like buying peace. You know they will be there if something arises.

The geek squad protection warranty is awesome and it would be worth to purchase it

These guy's are the coolest geeks around. We love them!

Covers everything you need it to cover Haven’t had to use it yet but it’s nice to know it’s there

WE LOVE our usual tech - all of them are great! They always make sure we understand what's wrong and what they're going to do to fix it.

This feature adds a little extra peace of mind. I would definitely recommend.

I’ve been a Best Buy customer long enough to know that it just makes good sense to invest in whatever I’ve bought. Never been disappointed with the outcome.

The warranty was reasonable. I purchased second tv and they combined both tvs for reduced warranty price