Customer Ratings & Reviews

My LG 65" TV needed to be serviced. Polite. On time. Booties. In and out in a decent amount of time. They fixed the problem then went ahead and reprogrammed all of my devices accordingly...Thank you. I saved the big one for last...They spoke English...WELL!! and had a sence of humour.

This product is very good. I didn’t realize about the quality. Take one and enjoy!

The agent that I talked to was very knowledge of my protection plan. I had no problem with switching out my TV.

Gives me amazing piece of mind, when it comes to the 75" TV because under the terms they come right to your house in the event of a problem.

Inlove with the tv has very high details and beautiful colors and works well with my ps5 and very awesome with movies

I haven't used jt yet. But is nice to k ow the Geek Squad us there to help anytime. :)

I have not needed to use it but it is supposed to protect for just about anything that can go wrong with the tv

I haven't had to use this service yet and hope that I don't have to. Appreciate the option though.

Haven't had to use this service yet because my sony tv boke within the first year.

Always get the geek squad protection with everything you buy from Best Buy. They fix and replace it for free if anything gets broken or damaged.

I just recently had to go in for service on my kids Nintendo switch , I book and appt on line it’s was super easy it save me time , and they returned faster then they said they would.

Highly recommend the Geek Squad Protection, generally I do not ever purchase the “extended “ warranty. I did on a large TV purchase, the TV died just out of the manufacturer’s warranty period. I was given a new one.

This purchase was for my grandson who is a college student and need a tv for his room on campus. It is a wonderful fit for the size of his room and for the price it was excellent

Almost every extended warranty that I’ve ever bought from Best Buy has more than paid for itself. I will continue to use Geek Squad and purchase my expensive electronics at Best Buy.

Prompt service. This save me hundreds in repair cost as the tv broke twice in two years . Second time they replaced it

Additional warranty coverage for our new TV. Have not had to use it (hope we never do), but if something goes wrong with the TV, it's good knowing that we have extra coverage.

I like the size and roku built in for the low price i paid. The picture is very sharp but the downside is my speaker was not compatible.

I always buy the longest warranty possible. Once my tv gave out 3.5 years and it was covered.

Extended warranty always provide that extra peace of mind. Geek Squad support is easy and pleasant to work with.

The agents installed and set-up my television with ease. Outstanding and profession in every sense. They were able to answer all my questions and set up was a breeze. Thank you for your exceptional and caring service.