Customer Ratings & Reviews

I believe my purchases are of value. When I spend a lot of money I want to protect my investments.

I haven’t used it but hopefully if the time comes in two years or less I will be well taken care of!

Have not used the geek squad as the television is running perfectly

only needed them once but they were great with fixing my issue

The Protection Plan was explained to me by Best Buy Floor Technician. I find the plan to be most valuable for the price. Better Safe than Sorry! The Protection for valued purchase.

Used my extended geek squad warranty Since chipboard was not replaceable!

Has always been a useful purchase in case any I goes wrong.

Has always been a useful purchase in case any I goes wrong.

I usually don’t purchase warranties but with a tv this big I wanted to make sure it’s covered. You never know. Very affordable.

I don’t know what I would do without this protection plan. I have personally used it before and it’s true hassle free protection. Best Buy is there to help or replace If needed. That simple.

Years ago, I relied on manufacturers warranties until I had a really, REALLY bad experience. I now buy Geek Squad protection for every Best Buy purchase and am 100% satisfied. They're well trained, show up on time and fully explain the issue. Worth every dime!

Much needed to feel safe and secure. Great protection plan.

Haven't needed them to correct any problems but great peace of mind that I will have backup if needed.

5 year extension of tv warranty for the larger TVs seems to make sense in my experiences over the past 10 years.

If you buy a TV from BB and want it installed properly get the Geek Squad to do it. The two young men sent out to my apartment to install my TV for me was the bum diggity! They knew what they were doing and did it quite well. Way to go Geek Squad!!!

The first year if this warrenty does not include Geek Squad until the Mfg's warrenty is over. They don't tell you that in the store. The Mfg rep is very hard to get ahold of to get support and they won't come to your house, just come in thru the internet. That doesn't help if the problem is intermittent.

I now always buy extended warranty I’ve learned the hard way workout it never again

After 4 years my Insignia went bad, took it to store and they replaced it on the spot!

Great Tv I love this brand. The picture is clear and the sound is great

The service is exceptional. attentive and responsive 'sqaud'dies'! Worth the purchase!