Customer Ratings & Reviews

So far don’t have to use it and hopefully don’t have to but if at some point I have to hopefully they are there.

Agent was great and made it an easy process. Would highly recommend.

I had previously purchased the 3 year plan first and was surprised I could replace it for a 5 year plan with in one week. This plan is said to cover tv burn in. Hope for the best....

Usually I always recommend these plans but if you mount the TV, you probably don’t need one. This plan also doesn’t cover punctures to the screen. Think twice about buying because a Samsung tv is usually very high quality

I have taken my 2 different laptops to get serviced and they always stood by their work if they couldn’t get it right the 1st time and had to bring it back they would fix it

Always there when you need them. Great piece of mind knowing when something happens they'll take care of it.

I loved it it’s amazing Tv I recommend it for everyone

Don’t do business without the Geek Squad. We purchase all of our Computers from BB just to have this team behind us.

Won’t buy anything without a warranty after they have fixed numerous items for free

Have had great experiences in the past with helping

With two years available for a guarantee this is the main reason for our buy..

Best protection and customer service you can get! They will answer your questions and assist until your issues are resolved! We highly recommend! Please keep up the great work!

Wonderful picture and love the size. Best tv purchase ever

Geek Squad always comes through with excellent service in a timely and professional manner have always been happy with their service and is one of the reasons why we at Best Buy

The kind lady asked me the right questions and was able to solve the issue with minimal time and even less aggravation. I always appreciate intelligence and attention when dealings as a customer.

It's worth getting. Protect your purchases from normal wear and tear

It's worth getting. Protect your purchases from normal wear and tear

We always get the geek squad service When we buy tech/tv equipment from best buy. Service is 24/7. Usually service completed in one session. Agents usually very helpful and patient.

The agents that come in are always knowledgeable. This has been a great way for us to have so many things done - from hanging and setting up TVs to working on our laptops and desktops.

All around great tv and great price was easy to sent uo and best buy delivered it quick and the drives was great