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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30369 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 452 Showing 9,021-9,040 of 30,369 reviews
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with a protection plan! I highly recommend it for all of your electronics! A++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with a protection plan! I highly recommend it for all of your electronics! A++++++

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad Plans are OK but kind of expensive and your refund will only be in Best Buy gift cards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Value, they take care of you right away. It is definitely worth every penny specially since the quality of the tvs have gone down the hill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers any damage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad warranty! They cover anything even if it was your mistake

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully never need, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we know we have a minimum of five years of zero problems with our new TV. The cost was minimal being less than Squaretrade would have been when purchased with the Geek Squad installation, and better coverage. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the warranty on my electronics to avoid any hassles post purchase and so far the product has been great and therefore no complaints. Even though I have not had to use this service, the fact that I have this service gives me a peace of mind.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Highly recommend to get protection!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend to get protection! Got it for my new Samsung TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for OLEDs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it but glad I have it, ease of mind just in case something goes wrong. Suggested for OLED and appliances that use water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't live without them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have a computer, printer or tablet without Geek Squad. I can't praise them enough. They have saved me more times than I can count. They are on speed dial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the warranty system they have they stand by what they say they will always help you with the problem unlike other stores I think bestbuy has the best program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a valuable asset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection with the above Samsung TV and wall mount. The previous TV had problems after purchased and was finally replaced with a new Samsung TV with the protections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect that Investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do take anything home without it. There will be a time you will regret it with the quality of electronics these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the features on the tv we got, after they installed everything. The gentleman gave my mom his card and said I'll be your lifeline if you need anything, she laughed and said thank you so much, very nice guys and very helpful and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works out perfectly for electronic devices in case of any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin the Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad never disappoints! Easy to use, great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cashiers was very Helpful and Courteous. The team member was Very Polite and Helpful when assisting me in loading the purchase to mr vehicle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and Convenient Warranty. I have a great piece of mind having this protection. They come to your house to repair! No need to pack up everything and take it in. If they can not fix it in house. They will pick it up and take it with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks very much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv the my life thanks Best Buy forever Samsung 77”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has one of the easiest Plans to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had need to use this yet, and hopefully won't have to. But with other Geek Squad Protection Plans I have always been more than satisfied with the results.

    I would recommend this to a friend