Customer Ratings & Reviews

Very happy that we originally had a service plan because we needed a replacement TV when something and the service plan covered the whole cost.

I love best buys protection plan. I get it with almost every purchase.

The agents mounted my tv., and made certain that I knew exactly what to do with the upkeep of my tv!

I have not had to use the service as of this moment. However, I am happy to know I. do not have to worry if I ever do need service.

It covered my old TV and helped purchase a replacement. Setup was a great bonus.

This is so worth it invest is the best thing with electronics

Always have to be protected with big ticket items. You need to feel confident that if anything goes wrong you are taken care of.

Helped me with any questions I had and were straightforward with me

Never have any trouble with the insurance plans.....

The Geek Squad protection gives me the peace of mind for the next five years. I am certain if there is an issue with my new Samsung TV that Best Buy with take care of it.

Well they don't do the 5 year plan anymore would like it back.

Have never needed to use it. BUT... It's better to Have one and not need it, than to Not have one when you do need it. Always opt for a good warranty or service product

Tv will not work with the remote I have called talked to geek squad service and ask if they could come back and make this tv turn on , it turns off but not on ! How can I answer the next question would you recommend this geek squad service to a friend?

Hopefully i never need the protection but we will see

I feel great knowing I have protection for my device.

I always buy these warranties but I have never used them once. I guess that in my case I can only say that the promise of the warranty is great, I just cannot comment on the delivery of such promise because so far I have never need it to use it.

I would recommend getting geek squad. They are quite helpful while the service lasts.

I used the expanded five-year plan because I had to replace a 55 inch LG TV that was only three and a half years old

I purchase this with everything from Best Buy. Great support

Glad we can call them anytime fast responding to service