Customer Ratings & Reviews

I brought the Hisense 70" Tv and it was working fine until it started blinking in and out and finally it will not come on at all. The sad part about it the TV quit working 2 weeks after the 2 year protection plan expired. I thought that we would get some kind brake or grace period but they told me I was just stuck with the repairs! 2 weeks? I think I should have been given a break!

Unused at this point but product is new. I purchased this due to the cost of the OLED TV and possible future repair issues.

I have used geek squad warranty for many years on many different electronic items. Products don’t always last,geek squad takes care of that problem . A great service

I purchase GS Protection when it is available. The service has helped me ... Saved me many times. The service is a phone call or store visit away.

This was an incredibly inexpensive large screen tv, with a much better picture and sound than my plasma screen which cost 3 times as much! Now I wish I had this in the tv room instead of the bedroom - I'd watch it all the time! Excellent value.

Geek Squad 5 year protection program i haven’t had to use it yet but the price was fair hope i never need it but if i do it’s here

Best Buy product protection is the best! You get service locally if you need it ... unlike a warranty I had for another TV that I bought elsewhere and for which I actually had to pay something like $35 to ship away to get it replaced

So far, so good. Came out once already, did fine !!

The Geek Squad was great! I am so happy that i had the protection plan on the TV that was replaced and bought fir the new TV. It reallt is worth the cost. Geek Squad was great!

You should always protect your products with a protection plan

I’ve been super happy with our TV so far. Easy to navigate if you are new to Roku and streaming. Like that I can put the remote on my iPhone too.

Purchased this with our TV to give us peace of mind if something happened to the TV

Fan of the Geeksquad. They are always polite and helpful

Rudy was great when he came out and installed my new TV. I have called him twice with minor problems and he has walked me through what needs to be done. He is helpful and patient. I am so, so glad I bought this additional coverage.

The geek squad showed up on time and finished up the job in a timely manner.

I have had Geek squad protection on all of my electronic purchases for over 20 years from Best Buy. It is great to know I am covered by their expertise.

Good coverage and gets the work done fast and very reliable.

My tv had a black dot and geek squad replaced my television with a better version.

The 5yr protection plan is awesome. I've used it on a couple of my purchases. Worth the investment. Thanks

So far so good. Nice tv, good price. Hdmi arc is needed to use surround sound.