Customer Ratings & Reviews

So far so good. Nice tv, good price. Hdmi arc is needed to use surround sound.

Geek squad protection plans are second to none! I can’t tell you how many times they’ve had my back and I’ve gotten new TVs in exchange because the part wasn’t found. Well worth the money, highly recommended!

Great however I never used this before. I am happy geek squad is able to provide services on mounting a TV and other things.

I haven’t used this service yet but I’m happy I purchased it. There’s nothing more frustrating that finding a repairman. With the geek squad I know I’ll be satisfied.

I feel that I good a very good value for the money. Basically $41 for each year for the confidence that your tv will be taken care of.

Always get geek packages. You do not have to wait for manufacturers to receive, review, approve and ship back

Dont hesitate. Ive been buying the warrantys for years. Well worth it,

Want to thank Shayna from Geek Squad Customer service for going beyond the call to help with our price match credits! She gets 10’s all around!

The geek team helped me by installing and connecting all my devices and very quickly

Have not had to use them yet.asdfghjklqwertyhiopmnbvc z

Bestbuy warranties can be a little expensive but the peace of mind that they give and their quality of service makes them an excellent value

Best in the business super nice and knowledgeable people

Sales personnel were great even loaded in my truck

They were very helpful in explaining how to work the tv and they were also very kind. Very glad I added the geek squad protection plan. I will be recommending to others.

They delivered the TV set it up. They were very knowledgeable and showed me how everything worked on the television and remote

Hope I never need this, but it's good to know it's there if needed. It'll be well worth the extra couple bucks if it ever needs to be used for my new smart tv !

Even though I yet to use this protection plan, just to have it in place is very comforting just in case I have to use it.

Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

There's a number of things that can go wrong with new technology. So, I felt it important to buy the GeekSquad guarantee of keeping my tv protected from unforseen problems. Although, I am very confident with the Samsung brand!

listen the geek squad are top notch..give them a try they can and will help you in anyway ... answer all your questions..thanks GS