Customer Ratings & Reviews

Lengthy time to get to someone but in-home service has been great.

The Geek Squad team is awesome they fix my stuff every time I need to fix even if I call in on the phone they're awesome Team friendly and polite over the phone

Great deal if you need it for anything. Would recommend.

Great deal if you need it for anything. Would recommend.

Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

Hopefully I'll never use this "protection" but makes me "feel good" just in case.....It's all about feeling good....$120.00 to feel good is a bargain.

I always make sure to get the Geek Squad Protection. When I have a problem with my tech they always help me out immediately or they send someone to my home to take care of the issue. Totally worth every penny.

It is great, its good for 2 years warranty. Nice.

Haven't needed it yet. Hopefully won't need to !!!

The agents mounted my tv and connected everything.

Always especially nice to have a back up, Having a technician come to the house if ever needed. Always great service and professional assistance with this valued warranty.

Well getting a insurance plan always help out in the long run it covers your cost of buying it again.

Got this TV for my room, and it fits perfectly in the space I had, great quality and have not had any problems with it

Prompt service ,courteous, knowledgeable and very professional super solid installations won't hesitate a bit for their services

So happy I have not needed this. The Flat Screen I purchased is working well, so I have not need the use of the 5 year standard Geek squad Replacement.

Purchased the Geek Squad extended warranty for the Insignia 42” TV. Good price for the extended warranty.

Great tv, it is very clear and i love it on the wall.

Geek Squad warranty replaced previous television when it was determined that the television could not be repaired. Ended up with a television upgrade. Frustrated customer (because of previous TV) turned happy and satisfied customer.

Always helpful with all products when needed.......

I purchased a 5 year warranty and the geek squad were top notch