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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30404 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 569 Showing 11,361-11,380 of 30,404 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great purchase. Used it twice and it has paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use them yet, but I like the fact that it’s available. I actually had them fit my new TV and Apple Watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard mix opinions on to whether get the protection plan or not. I decided to just in case. I rather knw if something does happen i can bring it to best buy then trying to figure out another way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been helpful with each purchase I get from best buy and I will continue to purchase this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always got to buy the warranty for a tv, especially when it covers it for 5 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I hope that I don't have to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the price is a little steep. I would hope that there would be a bit more dependability in the products and that protection services wouldn't cost so much

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Yet to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st time taking out protection. Hopefully its worth it and no hidden charges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very efficient and a must have for your electronic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is my go to store for electronics and the geek squad extended warranty as never disappointed, replace stuff if it cannot be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this on my electronics. You never know when lightning strikes don’t chance it. You will regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with my service protection. I usually dont get it but had an issue with the last one and decided to get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store's service is very professional and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan, just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I have only used a protection plans 3 or 4 times ever, it save me big time! Especially on the big ticket stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Best Buy extra protection. It costs very little compared to having to buy a new TV in case it is that "one in a million" that goes bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always helped me with any questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every Geek we have had do a set up in our home has been exceptional. They are professional and know their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this warranty covers my TV long after the Manufacturer warranty expires. Oled TV's are susceptible to burn in, this warranty covers this or any other issues. Can't beat that!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome coverage but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always tend to get the protective coverage for all my tvs at best buy. I have yetto use it and I can say that is a good sign. But at least ill know ill have the protection in case something happens. Ive read the guideline and it sounds ok. Just wish it was bit less in price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value to extend warranty on tv for 5 years from dead pixels or humidity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans are no brainer to me. Just one repair will more than pay for this as opposed to the repair bill higher than the units value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have it. Able to swap for a newer model, 2 weeks to get home delivery.

    I would recommend this to a friend