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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30414 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 585 Showing 11,681-11,700 of 30,414 reviews
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the agents are fast on fixing the problems and sometimes i need to go back a couple of times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't be without geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel secure with the feel squad. Protection plan. I like to have my products checked out once a year and if I ever have a problem the geek squad is available to me on line or in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never go without coverage on your products.its well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case there should ever be an issue with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to answer your questions. Fixes problems and gets your product back to you quickly. Worth the expense to add them to your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know why I’m here. Protection plans cover a lot of things for longer periods of time & easier to swap out or repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan always makes me feel safe about buying a product. Easy to work with and great value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Bestbuy is my go to store always...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty program ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy warranty program with everything I buy at Best Buy. Use it once and it is a life saver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best and fastest laptop. lightweight and the keys are soft touch. If you want speed , this is the place to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JUST INCASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every electronic purchase I make at Bestbuy I always get GEEK SQUAD protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to never need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hoping that I never need to use it but Best Buy promises that if something goes wrong with my TV, they will just replace it - no questions asked. I'd say that is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great & easy warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection for my TV. I was able to replace my tv for a brand new tv a week before the warranty expired. Great deal, Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service has come in handy so many times. Definitely worth the money! They replaced our old computer with no fuss at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection also included installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my new TV delivered and mounted on the wall (additional cost for the bracket) and had my Direct TV remote programmed for all of the Smart TV Functions, plus the 5 year protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but the peace of mind is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE GEEKS ARE GREAT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a techie, so I count on help front the Geek Squad. They are always helpful, respectful, and patient with my lack of knowledge. Love knowing that they are there if I need assisstance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Goals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had squad for TVs and they have always been there when/if it breaks down with a fix or new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Goals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had squad for TVs and they have always been there when/if it breaks down with a fix or new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Goals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had squad for TVs and they have always been there when/if it breaks down with a fix or new tv

    I would recommend this to a friend