Customer Ratings & Reviews

A wonderful protection plan to have, though a little pricey. Still worth having…

Great product, good excellent service very professional personal, very educating workers

Great protection plan. Quick to service your product. If product can not be fix will give gift card to purchase another product

Great protection plan. Quick to service your product. If product can not be fix will give gift card to purchase another product

The extra warranty gives me peace of mind in case something goes wrong with the tv past the initial warranty.

I would you recommend Geek Squad service to a friends and family................

Its worth having if you have to use it. I never did. The product lasted through the period and now im having the problem

This is very important to add on, I always purchase it. Geek squad & best buy protection is the way to go especially on expensive appliances!

Purchased this warranty. Cheap insurance policy for my item.

Well, I have not had an opportunity to use this service yet. Thankfully.

Just being honest but not sure why I am being asked to review a service that I have not had to use yet!

Convenience and peace of mind since a tv can have so many mishaps and the extra warranty helped me make the final push to get a tv.

Good value for the money. I rarely use these warranty products but what if I had to? Better to buy the service contract than not to have it.

Always get the protection plans. I have needed them in the past and always was happy with the support I recieved.

I like the concept of Geek Squad protection. I have not had to use it thus far but I am comforted knowing my TV is covered.

Its nice to know that we have help if we need it Its not often that i have something brand new Happy to have "Geek Squad" option So far, so good

Won’ know unless I have rouse it. However, I have never had an issue with anything from Best Buy and do not anticipate any issues.

Always a good idea to add a plan to your major appliances. Best buy makes it easy and it is great peace of mind. Hope I'll never have to use it, but they are there when I need them!

I am pleased with all my purchases to date and the installation. however i was Not able to complete my kitchen purchases due to out of stock item's. Those that i did purchase took 3 months. Meanwhile my Total tech time has already started. This is disappointing. Especially when one item was not even installed because if damage at the factory and no one has contacted me with an update on when they will get one to schedule install. I called Total tech with no answers. Frustrating....

The benefits of geek squad seem to pay off themselves with one call. Typically not a service plan purchaser. Find out all that Geek squad covers. Well worth the pennies!