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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30417 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 620 Showing 12,381-12,400 of 30,417 reviews
  • Rated 5 out of 5 stars

    Always there to answer questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where would I be without this help! I always need help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection and Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is wonderful knowing I have protection and support from Best Buy especially with a toddler in the house that breaks everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection and Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is wonderful knowing I have protection and support from Best Buy especially with a toddler in the house that breaks everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Gives you a piece of mind when you need to repair your electronics. Also when you need help with your computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service has come in handy. I’d recommend it. You never know when you need it, but it’s great to have when you do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Best Buy warranty. It is a good value and I have used this on several products I have purchased from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with that added protection. I usually always purchase the protection plan because it gives you that extra level of comfort if something breaks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend you buy the protection plan from the BestBuy Geek Squad it's reasonably priced and if they can't fix it the will refund the price of your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    of course Bestbuy Has the best service Protection plan bar none.I always get the 5 year plan so i can renew it at or near 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but read very good reviews on this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed the product but I’m happy that the service is available when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad when I buy something large that may break. Geek Squad did a great job installing my TV. No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always got your back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has given us peace of mind since we do a lot of shopping here. Never regretted getting this plan; always comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get GEEK SQUAD PROTECTION with purchase just in case…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these every time. Rarely use them but have twice over the years and Brst Buy replaced them without question

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This world doesn’t promise quality so CYA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t count on quality in today’s world so CYA. When you expect to but new every 3-4 years get the 5 year protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting my new TV. Glad I used them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents of the geek squad assisted me greatly with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of apps , quality on graphics and sounds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Used Knock in Wood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this “warranty” protection plan but have never used it. The sign up was simple and but the package paperwork was lengthy.

    I would recommend this to a friend