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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30418 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 631 Showing 12,601-12,620 of 30,418 reviews
  • Rated 5 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad, whether I bring it into the store, I call for advise or they come to my home they are always great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed it for my TCL smart TV I purchased in 2020. Still good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attention to detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were impressive with their knowledge and attention to detail. Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy personnel delivered and set up the TV. They were very knowledgeable and friendly and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best place to get it and pices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It the best thing u need to get it saved u time and money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan for my tv money value excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earning pints is great reviewing the extended warranties. This should be enough words.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase a TV or expensive product from Best Buy, the Geek Squad is an obvious choice to go along with that purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase a TV or expensive product from Best Buy, the Geek Squad is an obvious choice to go along with that purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be without it. I could do the work myself but seeing them doing it, amazing! They did things I can’t even describe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes in handy in case your item gets damaged after manufacture warranty has expired. It’s a must have. Saved me a great sum of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet. But would recommend. Always good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very safe and have no worries with the geek squad protection plan I recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have been better if I had installed myself. Courteous, knowledgeable and efficient staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love using the Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Extended Warranty for your electronics especially when you can get it with the Geek Squad!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    However be wary of defective tvs… ever since this shortage and so on .. it has affected quality on tvs and etc

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 5 year plan for our tv what a great piece of mind... we now know if the factory warranty fails we have geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives people a nearly worry free purchase on appliances for 5 years. I usually go for the warranty on things like this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    With the small extra price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have a plan when your product unexpectedly goes bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always purchasing Geek Squad Service is purchasing a peace of mind.

    I would recommend this to a friend