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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30418 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 633 Showing 12,641-12,660 of 30,418 reviews
  • Rated 5 out of 5 stars

    Perfect for "ease of mind"!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have definitely utilized the Geek Squad in the past for issues, and it is nice to know that they have my back when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a worthwhile investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's face it. Stuff occasionally goes wrong regardless of how ideal your set up is. It's always a great idea to have a protection plan that would cut the costs of replacing a product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the peace of mind! The Geek Squad was very prompt and punctual with a correcting a laptop memory issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really great and i would strongly recommend this to my friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't worry be happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 73 and don't buy anything without coverage for it anymore as things are way beyond my electronic knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought extended warranty cuz we have needed to use it in prior years on other TV and we had no issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great..i always get protection on almost everything ..if you buy a gift get protection too...it helps if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have a back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have just in case although I don’t anticipate any

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is always a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well having the geek squad protection on our computers we also find it important to have another electronics in the house it saves us time and money in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome great help with the new computer and helping us setting it up for the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this awesome protection plan on an open box tv as open box tv's tend to be someone else's trash.. Thankfully I am protected if the tv breaks.. Geek squad rules!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Haven’t had to use em yet but enjoy the peace of mind. Will update twice if i need to call em

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is great for a piece of mind just in case something goes wrong and Best Buy's customer service has always been awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent are very nice and smart. They answer all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year protection plan is just peace of mind knowing that you will be covered in the event something goes wrong.Best decision I could make for the life of my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent insurance and recommended I like product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You have to buy a plan with your electronics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My third review on geek squad as I have alot of protection plans here at best buy. Its worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I mounted the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for protection for 5 yrs. I bought it and hope I never have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each and every time I have a problem or question about a product I purchased at Best Buy I can rely on the Geek Squad to explain what the problem is and fix it on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rest of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that the geek squad got my back gives me a reason to be relaxed and worry free. I haven't had any reason to use them, but I know they're there whenever I need them.

    I would recommend this to a friend